Telemarketer

Gain City Group of Companies; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading consumer electronics company in Singapore is seeking a Telemarketer to support campaigns targeting new audiences for group buy projects. The role involves identifying target audiences, developing marketing messages, managing community engagement on social media, and generating leads through canvassing calls. Ideal candidates should possess a diploma in marketing and have a minimum of 2 years' experience in digital marketing activities. Join an empowering environment where you can have a real impact.

Qualifications

• Minimum 2 years of experience in digital marketing activities.
• Good working knowledge of social media platforms.
• Experience in planning and organizing physical events.

Responsibilities

• Identify target audiences and objectives for marketing campaigns.
• Develop key marketing messages and integrated plans for B2C lead generation.
• Conduct canvassing calls to generate leads.
• Set up and manage the telegram community for Group Buy.

Skills

Digital marketing

Social media management

Event planning

Interpersonal skills

Verbal communication

Written communication

Education

Diploma in Marketing, Business or equivalent

Job description

ABOUT GAIN CITY

At Gain City, we’ve been delivering trusted expertise and quality solutions in consumer electronics, air-conditioning, and home appliances since 1981. As a household name in Singapore, we take pride in our strong customer focus, innovative spirit, and commitment to service excellence. With a dynamic workforce and a network of stores and service centres islandwide, we offer a vibrant and growth-oriented environment where employees are empowered to thrive, take ownership, and make a real impact.

ABOUT THE ROLE

The Telemarketer will mainly support all campaigns focusing on the new audience segment of group buy projects and to build a community within the audience segment. The project aims to provide necessary appliances for a house based on the house type, owners' needs and product price range.

KEY RESONSIBILITIES

• Identify target audiences, objectives and desired outcomes of marketing campaign
• Development of key marketing messages and integrated plans, content and creative works for B2C lead generation campaigns
• Support the development of collaterals to promote and sell our products, handle requests and enquiries on promos, assist in creating a special bundle package for different segment of customers
• Set up and manage the telegram community for Group Buy and ID Projects
• Planning of community engagement events
• Conduct canvassing call to generate leads
• Research and develop competitor analysis
• Generate report and evaluate campaign performance
• Develop and sustain strong working relationship with all stakeholders, both internal business units and external vendor & agencies
• Monitoring and reply to enquiries and feedback on social and communication platforms (ie, FB, IG, Whatsapp, Telegram, Email, Google Review)

QUALIFICATIONS AND REQUIREMENTS

• Diploma in Marketing, Business or equivalent
• Minimum 2 years of experience in digital marketing activities
• Good working knowledge of social media platforms
• Experience in planning and organizing physical events
• Highly organized and able to perform under pressure
• Able to effectively implement creative ideas and solutions, multi-task and meet deadlines
• Strong interpersonal and good verbal and written communication skills
• Confident, driven and dynamic, the candidate needs to work well as a team player, and to work independently when required