Telemarketer

DNA BRANDS CO PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading consumer goods company in Singapore is seeking a Telemarketer to enhance customer engagement and promote products. Candidates should possess strong verbal communication and active listening skills, with a proven background in sales or customer service. This role involves making outbound calls, identifying customer needs, and collaborating to meet sales targets. The ideal candidate is resilient and organized, eager to thrive in a call centre environment.

Benefits

Career progression opportunities

Team-building events

Discounts on company products

Qualifications

• Proven experience in a sales or customer service role, preferably in an outbound call centre.
• Ability to tailor sales pitches to customer needs and maintain detailed records of interactions.
• Capable of collaborating with the sales team to meet and exceed targets.

Responsibilities

• Make outbound calls to promote products and services.
• Identify customer needs and convert leads into sales.
• Provide feedback to management on customer pain points.

Skills

Strong verbal communication

Active listening skills

Time management

Organizational skills

Resilience

Familiarity with CRM software

Interest in Call Centre industry

Job description

About us

DNA BRANDS CO PTE LTD' is a leading provider of innovative and high-quality products in the consumer goods industry. With a strong focus on customer satisfaction, we are committed to delivering exceptional value to our clients. Our dynamic and collaborative team is driven by a shared passion for excellence, and we are constantly seeking talented individuals to join our growing organization.

What we offer

At DNA BRANDS CO PTE LTD', we value our employees and strive to create a positive and engaging work environment. In addition to a competitive salary, we offer a range of benefits including:

• Opportunities for career progression and professional development
• Team-building events and social activities
• Discounts on company products and services

Key responsibilities

• Making outbound calls to potential customers to promote the company's products and services
• Identifying customer needs and pain points to tailor sales pitches
• Building rapport with customers and converting leads into sales
• Maintaining detailed records of all customer interactions
• Collaborating with the sales team to meet and exceed monthly targets
• Providing feedback to the management team on customer pain points and market trends

What we're looking for

• Strong verbal communication and active listening skills
• Proven experience in a sales or customer service role, preferably in an outbound call Centre environment
• Excellent time management and organizational skills to prioritize tasks and meet deadlines
• A resilient and persistent nature to handle rejection and maintain a positive attitude
• Familiarity with customer relationship management (CRM) software
• A keen interest in the Call Centre & Customer Service industry

If you are excited about this opportunity and believe you have the skills and experience to succeed as a Telemarketer, we encourage you to apply now.

LOCATION: United House, 20 Kramat Lane, #01-01A S228773

WORKING HOURS:

• Monday to Thursday : 9:30AM to 6:00PM
• Friday: 9:30AM to 5:30PM