Technician

IDS MEDICAL SYSTEMS (SINGAPORE) PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A medical systems provider in Singapore is seeking a candidate for maintenance and service roles related to medical equipment. Responsibilities include coordinating with customers, conducting preventive maintenance, and ensuring compliance with local regulations. The ideal candidate should be able to work independently in a hospital environment and meet tight service turnaround times. Opportunities for improvement and training will be provided.

Responsibilities

• Assist in ongoing projects and maintenance of equipment.
• Carry out all warranty, preventive maintenance, and breakdown service jobs assigned.
• Test and commission equipment.
• Perform pre-delivery checks and assemble equipment.
• Coordinate with customers for repairs and quotations.
• Meet organizational goals for timely service onsite.
• Work independently in a hospital environment.
• Ensure compliance with local regulatory standards.
• Familiarize with GDPMD/ISO procedures.
• Prepare job sheets and coordinate invoicing.
• Ensure timely closure of job sheets.
• Comply with risk management processes.
• Aim for zero complaints in service.
• Attend required training and contribute feedback.
• Perform other duties assigned by management.

Job description

• To assist in ongoing Projects and maintenance of equipment.
• Carry out all warranty, preventive maintenance, & breakdown service jobs assigned
• Testing and Commission of equipment.
• Pre-delivery checks and assembly of equipment.
• Co-ordinate with customers for all repairs, quotations for repair and spare parts.
• Meeting organization goal to turnaround within 4 - 10 hours on site during office hours on weekdays.
• Able to work independently in a Hospital environment and as and when required, to perform duty after office hours.
• Familiarize with relevant local regulatory standard such as Workplace Safety and Health Act (WSH Act) and ensure compliance.
• Familiarize with the relevant GDPMD / ISO procedure & always operate within the guideline.
• Prepare job sheets, seek customers approval/confirmation, co-ordinate with SOM to invoice with correct spare parts.
• Ensure timely job sheet closure to speed up billing processes to reduce AR & Inventory holding.
• Familiarize with all risk management processes and ensure compliance at site.
• Responsible to do it right first time and be aligned to aim for zero complaints.
• Attend all training or re-training identified and contributes to continual improvement by giving constructive feedback to manufacturer.
• Any other duties and responsibilities as and when assigned by immediate superior or management.