Technical Service / Support Consultant #76242

-; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading technology firm is seeking a Technical Service / Support Consultant for a permanent role based in Bedok. You will provide consultation and support for clients on software solutions, with responsibilities including project implementation and issue resolution. Candidates should have a Bachelor's Degree in a relevant field and 1-2 years of experience in software application development. Strong communication, problem-solving, and programming skills are essential. The role offers a salary of up to $5,000 with flexible benefits.

Benefits

Flexi Benefits

Variable Bonus

Qualifications

• 1-2 years of experience in software application development, implementation, and support.
• Understanding of APIs, web services, and basic operating systems.
• Experience with servers and databases is a plus.

Responsibilities

• Provide clear consultation and coaching to customers and partners about product features.
• Handle all aspects of project implementation, including customization and support.
• Respond to client issues and questions and follow up until resolved.

Skills

Communication skills

Problem-solving skills

Client management

Teamwork abilities

Proactivity

Adaptability

Education

Bachelor's Degree in Computer Science, Software Engineering, IT, or related field

Tools

Java

HTML

JavaScript

SQL

.NET/C#

Web/mobile frameworks

Cloud platforms

Unix

Windows

Job description

Job Description

Industry/ Organization Type: Cybersecurity

Position Title: Technical Service / Support Consultant

Working Location: Bedok

Working Hours: 5 days (Mon - Fri, 9.00am - 6.00pm)

Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus

Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem‑solving skills, and follow up until the issue is fully resolved – support may be needed at different hours
• Work together with teams such as Pre‑Sales, Product Engineering, and Quality Assurance

Qualifications

• Bachelor's Degree in Computer Science, Software Engineering, IT, or a related field
• 1-2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL)
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem‑solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Application Process

Kindly apply through any of the following methods:

• Submit your application by clicking the APPLY button
• Email your resume to [e-mail]. Please indicate #76242 in the email subject.

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