Technical Service / Support Consultant #76242

ANRADUS PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading cybersecurity company in Singapore is seeking a Technical Service / Support Consultant. You will provide consultation on product features, implement customized solutions, and resolve client issues. Ideal candidates will have a Bachelor's in IT, 1–2 years of experience in software support, and familiarity with programming languages. This permanent role offers a salary of up to $5,000 plus benefits.

Benefits

Variable bonus

Flexi benefits

Qualifications

• 1–2 years of experience in software application development, implementation, and support.
• Familiarity with basic operating systems (Unix, Windows).
• Experience with servers and databases is a plus.

Responsibilities

• Provide consultation and coaching to customers about product features.
• Handle project implementation and customize solutions for clients.
• Respond to client issues and follow up until resolution.

Skills

Programming languages (e.g. Java, HTML, JavaScript, SQL)

Client management

Problem-solving skills

Teamwork abilities

Education

Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field

Tools

.NET/C#

APIs

Web/mobile frameworks

Cloud platforms

Job description

Job Description

• Industry/ Organization Type: Cybersecurity
• Position Title: Technical Service / Support Consultant
• Working Location: Bedok
• Working Hours: 5 days (Mon – Fri, 9.00am – 6.00pm)
• Salary Package: Basic salary up to $5,000 + Flexi Benefits + Variable Bonus
• Duration: Permanent Role

Key Responsibilities

• Provide clear consultation and coaching to customers and partners about product features and solutions
• Handle all parts of project implementation, including customizing solutions to meet client needs and supporting products after they go live
• Respond to client issues and questions, use problem-solving skills, and follow up until the issue is fully resolved—support may be needed at different hours
• Work together with teams such as Pre-Sales, Product Engineering, and Quality Assurance

APPLY NOW!!!

• Bachelor’s Degree in Computer Science, Software Engineering, IT, or a related field
• 1–2 years of experience in software application development, implementation, and support
• Familiar with programming languages (e.g. Java, HTML, JavaScript, SQL
• Understanding of APIs, web services, and basic operating systems (Unix, Windows)
• Experience with servers and databases is a plus
• Knowledge of .NET/C#, web/mobile frameworks, cloud platforms, or hold relevant IT certifications
• Good communication, client management, and teamwork abilities
• Strong problem-solving skills, proactive, and adaptable
• Willingness to travel overseas for projects is a plus

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [e-mail]. Please indicate #76242 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

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