Technical and Project Support Executive

ROCA BATHROOM PRODUCTS SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading bathroom product company in Singapore is looking for a Technical and Project Support Executive. This role will oversee project site matters, ensuring products comply with Singapore Standards and providing technical support for installation. The ideal candidate should have at least 2 years of experience in project site management, possess strong problem-solving skills, and be a team player. The position offers a salary range of SGD2,500 to SGD3,500 per month, with an annual bonus based on performance.

Qualifications

• Minimum 2 years of working experience in project site management and/or technical support.
• Strong problem-solving skills with a resourceful and hands-on approach.
• Mindset of continuous improvement with focus on customer satisfaction.

Responsibilities

• Facilitate testing of products to ensure compliance with Singapore Standards.
• Conduct on-site and off-site installation and technical training.
• Provide timely support for product-related issues on project sites.

Skills

Problem-solving skills

Project site management

Technical support

Customer satisfaction

Team player

Job description

Job Overview

We are seeking a proactive and technically competent individual to join our team as Technical and Project Support Executive. This role is responsible for managing project site matters related to our products and ensuring our products are tested in compliance with relevant standards. The ideal candidate will play a key role in resolving on-site product issues, supporting installation and testing activities, and ensuring high levels of customer satisfaction.

Key Responsibilities

• Facilitate testing of products to ensure compliance with Singapore Standards and regulatory requirements.
• Conduct on-site and off-site installation and technical training.
• Provide timely support and resolution for product-related issues on project sites and at test laboratories.
• Manage product matters at project sites, including installation concerns and performance verification.
• Ensure accurate and timely documentation of servicing, warranty claims, and project updates for internal reporting.

Requirements

• Minimum 2 years of working experience in project site management and/or technical support related.
• Strong problem-solving skills with a resourceful and hands‑on approach.
• Possess a mindset of continuous improvement, with a focus on customer satisfaction and service excellence.
• Possess own a vehicle (motorcar or motorcycle) preferred but not essential.
• A team player who thrives in a multinational work environment.

Salary

• Salary Range: SGD2,500 – SGD3,500 per month
• Annual Bonus: subject to performance of company and employee.