Supervisor

DELAX TRADERS PTE. LTD.; Singapore; On-site; SGD 50,000 - 70,000; Full time

Job summary

A restaurant management company in Singapore is seeking an experienced Restaurant Manager to oversee daily operations, manage financial performance, and ensure customer satisfaction. With a focus on maximizing profitability, you will lead the team and implement effective cost control measures. Ideal candidates should have at least 3 years of experience in the Food & Beverage industry, possess strong management and communication skills, and demonstrate a proactive approach to operational efficiency.

Qualifications

• Minimum of 3 years management experience in Food & Beverage industry.
• Excellent communication & interpersonal skills.
• Possess good organizational and management skills.
• Possess good working attitude.

Responsibilities

• Handle the daily operations of the restaurant.
• Responsible for financial performance including profit & loss.
• Manage the restaurant’s budget and forecasts.
• Maximize profitability of the restaurant.
• Supervise food and operational safety.
• Ensure customers’ needs and expectations are met.
• Drive operational efficiencies in support of service culture.
• Control labour through effective manpower scheduling.
• Propose disciplinary action including termination if necessary.

Skills

Communication skills

Interpersonal skills

Organizational skills

Management skills

Job description

Roles & Responsibilities

JOB RESPONSIBILITIES:

• Handle the daily operations of the restaurant
• Responsible for financial performance of the restaurant, including profit & loss and implement appropriate cost control measures
• Manage the restaurant’s budget and forecasts to meet or exceed management expectations
• Maximize profitability of the restaurant
• Maintain and improve the overall performance of the restaurant on a regular basis including cost analysis and monitoring of processes
• Supervise food and operational safety to ensure a comfortable environment for the customers
• Ensure customers’ needs and expectations are met by providing an efficient and professional service as well as resolving potential service failure with tact and diplomacy
• Drive operational efficiencies of the restaurant by providing operational leadership in support of the organization’s service culture and maximize customer satisfaction
• Control labour through effective manpower scheduling and monitor leave of staff
• Actively involved in staff counselling and propose to management on course of disciplinary action, including but not limited to, termination of employment
• Manage, supervise and groom a team members to ensure maximum utilization of manpower allocated
• Handle all restaurant administrative duties and any ad-hoc duties from managers from time to time

JOB REQUIREMENTS:

• Minimum of 3 years management experience in Food & Beverage industry.
• Excellent communication & interpersonal skills
• Possess good organizational and management skills
• Possess good working attitude