SUPERVISOR

PARADISE HOTPOT PTE. LTD.; Serangoon Garden Circus; On-site; SGD 60,000 - 80,000; Full time

Job summary

A restaurant in Singapore is seeking an experienced leader to support management and drive customer satisfaction. The role involves supervising staff, handling operations, and ensuring standards of excellence. Candidates must have at least 4 years of experience and strong interpersonal skills. This position is crucial for maintaining a teamwork-oriented environment while maximizing profitability.

Qualifications

• Minimum 4 years of relevant experience.
• Commercial capability to deliver profit and control costs.
• Strict sense of hygiene and safety standards.

Responsibilities

• Report to the Restaurant Manager.
• Support the Assistant Manager & Restaurant Manager.
• Upsell products and promote membership.
• Supervise and train the service staff.
• Handle cashiering duties if Cashier is absent.

Skills

Public relations skills

Interpersonal skills

Leadership

Team player

Product knowledge on food items

Job description

Job Description

Main Responsibilities

• Report to the Restaurant Manager
• Support and assist the Assistant Manager & Restaurant Manager in running the restaurant
• Constantly obtain customer feedback during operations to ensure satisfaction
• Upsell our products to increase sales as well as to promote PGR membership
• Perform duties like ordering, serving, clearing and setting of tables
• Attend to customer complaints (if any)
• Perform opening and closing duties with a checklists
• Handle cashiering duties in the absent of Cashier
• Assist to do banking duties
• Assist in monitoring labour and F&B costing matters
• Constantly motivate & cultivate a team spirit in the restaurant
• Supervise and train the service staff to Restaurant standards of excellence
• Update GRN and perform e-Procurement
• Assist in bi-monthly stock take
• Adhere to company’s standard operating procedures
• Required to act as Manager on Duty in absence of the Managers
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 4 years of relevant experience
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Strong public relations & interpersonal skills
• Have good product knowledge on food items
• A strong leader & team player
• Strict sense of hygiene and safety standard