Store Manager

Map Active Singapore Pte. Ltd.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading footwear brand in Singapore is seeking a Store Manager who is passionate about fitness and outdoor adventures. The ideal candidate will manage store sales performance, provide exceptional customer service, and lead a team of staff. Responsibilities include coordinating promotional activities, setting sales objectives, and ensuring high customer satisfaction. The role requires at least 2 years of retail experience and strong leadership skills. Benefits include commission, medical coverage, and career growth opportunities.

Benefits

Commission and incentives

Medical coverage

Employee discount

Career growth

5 working days & 2 days off per week

Qualifications

• Minimum 2 years of working experience in retail or supervisory role.
• Strong computer skills required.
• Ability to work independently and under pressure.

Responsibilities

• Manage store sales performance and promotional activities.
• Establish weekly sales objectives and manage duty rosters.
• Ensure high levels of customer service in the store.

Skills

Customer service

Sales performance management

Team leadership

Staff management

Education

Primary / Secondary School / 'O' Level, Higher Secondary / 'A' Level / Pre-U, Diploma

Tools

Microsoft Excel

Microsoft Word

Job description

Are you passionate about fitness and outdoor adventures? Do you thrive in a dynamic retail environment? HOKA, a leading brand in performance footwear, is seeking a Sore Manager to join our team! If you're enthusiastic, customer-oriented, and eager to be part of a growing brand, we want to hear from you.

As a Store Manager at Hoka, you will be the face of our brand, providing exceptional customer service and creating memorable shopping experiences for our customers. Your responsibilities will include:

• To manage store sales performance, coordinate in-store promotional activity, managing store operation, recruitment and team building.
• Establish weekly sales objectives for the store and personnel.
• Work with Sales & Operation Manager to achieve sales goals through key metric (cost reduction percentage (CR%), average dollar sales (ADS), items-per-transaction (IPT)) and ensuring the highest level of customer service is provided in the store.
• To manage staff monthly duty roster and time sheet. Planning and execution in shift schedules.
• To manage and control staff cost and shrinkage goals within the store.
• Drive and lead all personnel to practice professional salesmanship within the guidelines of Converse to achieve optimum sales and to provide the highest level of customer satisfaction.
• To assign team Return on Sales (ROS) functions for each section within the store to maximize sales performance.
• Ensure store present merchandise in a manner that will maximize sales that are reflective of Hoka Visual Merchandising direction.

Requirements

• Candidate must possess at least Primary / Secondary School / "O" Level, Higher Secondary / "A" Level / Pre-U, Diploma / Advanced / Higher / Graduate Diploma in any field.
• Enjoy doing sports would be advantage
• Required language: English to be able to communicate with customers
• At least 2 Year(s) of working experience in the related field is required for this position or a Supervisor position
• Preferably Non-Executive specialized in Sales - Retail/General or equivalent.
• Strong computer skills including knowledge of Microsoft Excel and Words.
• Self-motivated and able to work independently with strong follow-through capabilities.
• Resourceful, meticulous and able to work effectively under pressure.
• Bubbly character and can communicate well with team members and customers

Benefits

• Commission and incentives
• Medical coverage
• Employee discount
• Career growth
• 5 working days & 2 days off per week