Store Manager

G3 (SG) Pte Ltd.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A leading retail brand in Singapore is looking for an experienced Store Manager to oversee store performance, team development, and daily operations. The ideal candidate should have 3-5 years of retail experience, with a strong background in fashion. Responsibilities include driving sales, managing a high-performing team, and ensuring exceptional customer experience. This role requires flexibility in hours to meet the demands of mall retail. Join us to impart youthful, fashion-forward values while representing the brand professionally.

Qualifications

• Minimum 3-5 years retail experience, with at least 1-2 years in a Store Manager or Assistant Store Manager role.
• Strong leadership and people-management skills are essential.
• Excellent communication and organizational skills needed.

Responsibilities

• Lead, motivate and develop a high-performing store team.
• Drive store sales performance and achieve key KPIs.
• Ensure compliance with company policies and mall operating requirements.

Skills

Leadership and team management

Excellent communication skills

Commercial mindset

Passion for fashion and trends

Sales performance management

Job description

Role Overview

As a Store Manager, you are responsible for leading overall store performance, team development and daily operations while delivering an engaging and fashion-forward customer experience. You set the tone for the store, inspire your team, and ensure that Subdued’s brand identity, visual standards and service expectations are consistently upheld.

This role requires a hands‑on leader who thrives in a fast‑moving retail environment and understands the expectations of Singapore’s mall retail landscape.

Areas of Responsibilities

Leadership & Team Development

• Lead, motivate and develop a high‑performing store team.
• Recruit, onboard and train team members to ensure strong product knowledge and customer engagement.
• Foster a positive, inclusive and energetic team culture aligned with Subdued’s values.
• Provide ongoing coaching, feedback and performance management to drive results.

Customer Experience

• Ensure every customer feels welcomed and engaged with the Subdued brand.
• Lead by example on the shop floor, delivering confident and friendly service.
• Handle customer feedback and concerns professionally, escalating issues when necessary.
• Build strong customer relationships to encourage repeat visits and brand loyalty.

Sales & Performance Management

• Drive store sales performance and achieve key KPIs, including conversion, UPT and average transaction value.
• Analyze sales reports and performance trends to identify opportunities and implement action plans.
• Motivate the team to achieve both individual and store targets through active floor leadership.

Operations & Visual Merchandising

• Oversee daily store operations including scheduling, inventory control and cash handling.
• Ensure compliance with company policies, safety standards, and mall operating requirements in Singapore.
• Maintain high visual merchandising standards in line with Subdued’s brand guidelines and seasonal collections.
• Ensure stock accuracy through regular stock checks and proper inventory management.

Brand Representation

• Act as a brand ambassador for Subdued, representing the brand professionally at all times.
• Ensure the store environment reflects Subdued’s youthful, fashion‑forward identity.
• Share creative ideas and feedback to enhance the in‑store experience and brand presence locally.

What We’re Looking For

• Minimum 3‑5 years retail experience, with at least 1‑2 years in a Store Manager or Assistant Store Manager role, preferably in fashion retail.
• Strong leadership and people‑management skills.
• Excellent communication and organizational skills.
• Commercial mindset with the ability to drive sales and team performance.
• Passion for fashion, trends, and engaging young customers.
• Able to work flexible hours, including weekends and public holidays, as required in Singapore mall retail.
• Experience in the Singapore retail market is an advantage.