Store Manager

COACH SINGAPORE PTE. LTD.; Singapore; On-site; SGD 100,000 - 125,000; Full time

Job summary

A leading retail company in Singapore seeks a Store Manager to oversee productivity and sales. The ideal candidate will have 5 to 8 years of experience in retail management, excel in client service, and lead a dynamic team. This role requires strong communication skills and the ability to manage a fast-paced environment. Flexible working hours, including nights and weekends, are necessary to meet business needs.

Qualifications

• Minimum 5 to 8 years Store Management experience in retail or service industry.
• Experience working in a fast-paced retail environment.
• Strong customer focus, good relationship with maintenance/vendors/contractors.

Responsibilities

• Take ownership and accountability for store productivity and sales plans forecast.
• Create a high energy, sales and service focused environment.
• Manage relationships with key stakeholders for smooth execution.

Skills

Store Management experience

Client service skills

Communication skills

Team inspiration

Proficiency in Microsoft Excel

Tools

Microsoft Excel

Microsoft Word

Microsoft Outlook

Job description

Job Description & Requirements

Role Overview

You demonstrate ownership for the store by maximizing store productivity and profitability. You develop plans to achieve sales and productivity goals, and work closely with the Retail Director to evaluate market information and create strategies that can impact store results.

You lead by example, sets the tone for the store, and provides feedback to their team that will result in more efficient, productive, and profitable stores that exceed Coach Service expectations.

Responsibilities:

• Takes ownership and accountability for store productivity and sales plans forecast
• Creates a high energy, sales and service focused environment
• Oversees the Coach Service environment within the store by offering constant feedback on service behaviors
• Manages relationships key stakeholders for smooth execution to achieve sales
• Consistently manages physical store environment to ensure that visual merchandising and store maintenance standards are met
• Identifies underperforming store staff and takes focused action to manage development or counseling
• Recognizes and values individual performance and communicates appropriately
• Develops plans to address key business issues, and utilizes plans to impact business and achieve desired results

Requirements:

• Minimum 5 to 8 years Store Management experience in retail or service industry
• Experience working in a fast-paced retail environment.
• Ability to inspires team to meet and exceed performance standards
• Proficient in Microsoft Excel, Word, and Outlook
• Excellent client service and communication skills
• Comfortable with flexible work schedule to meet the needs of the business, including nights, weekends and holidays
• Strong customer focus, good relationship with maintenance/vendors/contractors

Coach is an equal opportunity and affirmative action employer and we pride ourselves on hiring and developing the best people. All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant’s or employee’s qualifications as they relate to the requirements of the position under consideration. These decisions are made without regard to age, gender, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law.

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