Sr. Associate, IT Business Systems Analysis

Alcon Singapore Manufacturing Pte Ltd; Singapore; On-site; SGD 60,000 - 100,000; Full time

Job summary

A global leader in eye care, located in Singapore, seeks a Senior Associate, IT Business Systems Analyst, responsible for supporting the design and delivery of IT solutions. Ideal candidates will have a degree in Information Technology, 5+ years of relevant experience, and proficiency in SQL databases, AWS, and data visualization tools. This role requires strong collaboration skills and the ability to troubleshoot IT systems effectively. Join us to make a meaningful impact in the healthcare domain.

Qualifications

• 5+ years in an IT Business Analyst or equivalent position in a manufacturing environment.
• Experience in full implementation of mid-large scale IT or OT systems.
• 2+ years experience in data analysis and reporting development.

Responsibilities

• Support the design, development, and delivery of IT solutions.
• Identify opportunities for process improvements.
• Document system requirements and technical specifications.

Skills

Collaboration with business users

Troubleshooting IT systems

Process improvements

Data analysis

Team player

Education

Degree in Information Technology or equivalent

Tools

MS SQL

Postgre SQL

AWS

Tableau

PowerBI

Python

Job description

At Alcon, we are driven by the meaningful work we do to help people see brilliantly. We innovate boldly, champion progress, and act with speed as the global leader in eye care. Here, you’ll be recognized for your commitment and contributions and see your career like never before. Together, we go above and beyond to make an impact in the lives of our patients and customers. We foster an inclusive culture and are looking for diverse, talented people to join Alcon.

The Sr. Associate, IT Business Systems Analyst, part of Alcon’s Information Technology function, is primarily responsible for supporting the design, development, and delivery of IT systems that meet business needs, focusing on complex problem-solving and aligning IT solutions with strategic objectives.

In this role, a typical day will include:

• Support the design, development, testing, and successful delivery of IT solutions that align with business needs and enhance operations
• Collaborate with business users and IT teams to ensure systems meet functional and non‑functional requirements
• Identify opportunities for process improvements and assist in system enhancements
• Troubleshoot and resolve issues with IT systems, ensuring they align with business goals
• Assist in documenting system requirements, user guides, and technical specifications
• Make decisions related to day‑to‑day tasks and issues within assigned projects, working under the guidance of senior team members for more complex decisions

WHAT YOU WILL BRING TO ALCON:

• Degree in Information Technology (Information Systems, Computer Science) or equivalent technology related field.
• Minimum: 5+ years in an IT Business Analyst or equivalent position in a manufacturing environment

• Experience in full implementation of mid‑large scale IT or OT system as the Technical SME / Project Manager
• Solid knowledge with MS SQL and Postgre SQL databases
• 2+ years experience in data analysis and reporting development will be an added advantage
• Experience and knowledge in working with S3 AWS, data visualization tools such as Tableau and PowerBI, and scripting/programming (eg. Python) preferred

HOW YOU CAN THRIVE AT ALCON:

• Good team player
• Enjoy working with various cross functional team across manufacturing site

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