Specialist Outpatient Clinic: Patient Services Associate

NATIONAL UNIVERSITY HOSPITAL (SINGAPORE) PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Patient Service Associate to provide friendly and efficient customer service, ensuring patient satisfaction in the Specialist Outpatient Clinics. Key duties include patient registration, billing, and appointment coordination. Candidates should possess at least a Minimum 'N' Level and desirable skills in communication, multitasking, and teamwork. This role offers a fulfilling career in healthcare with opportunities for growth.

Qualifications

• Minimum 'N' Level required.
• Healthcare or service industry experience preferred.
• Proficient in computer skills.
• Good communication and interpersonal skills necessary.
• Ability to multitask and work in a fast-paced environment.

Responsibilities

• Deliver friendly, efficient customer service.
• Perform registration and screening of patients.
• Accurate billing and timely collection of payments.
• Assist clinicians during clinic consultations.
• Coordinate patient appointments.

Skills

Communication skills

Interpersonal skills

Computer skills

Multitasking

Education

Minimum 'N' Level

Job description

A leading healthcare institution in Singapore is seeking a Patient Service Associate to provide friendly and efficient customer service, ensuring patient satisfaction in the Specialist Outpatient Clinics. Key duties include patient registration, billing, and appointment coordination. Candidates should possess at least a Minimum 'N' Level and desirable skills in communication, multitasking, and teamwork. This role offers a fulfilling career in healthcare with opportunities for growth.