Spa & Wellness Branch Manager - Lead Ops, Growth & Brand

SJ 1 PTE. LTD.; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

A leading wellness service company in Singapore is seeking an experienced Manager to oversee day-to-day operations across branches. The ideal candidate will have a strong background in the beauty or hospitality industry, excellent leadership skills, and the ability to multitask in a fast-paced environment. Responsibilities include managing branch performance, developing SOPs, driving marketing activities, and ensuring compliance with regulations. This role offers competitive compensation and career growth opportunities.

Qualifications

• Proven experience as an outlet Manager or similar role in the beauty, spa, wellness, or hospitality industry.
• Ability to multitask and work under pressure in a fast-paced environment.
• Strong problem-solving and decision-making abilities.

Responsibilities

• Oversee day-to-day operations of all branches to ensure service excellence.
• Develop and implement standard operating procedures (SOPs).
• Manage and support branch managers and staff.
• Monitor financial performance, budgets, and cost control measures.
• Drive marketing and promotional activities to build brand awareness.
• Handle customer feedback and resolve operational issues.
• Ensure compliance with health, safety, and regulatory requirements.
• Identify opportunities for business growth and expansion.

Skills

Leadership

People management

Communication skills

Multitasking

Problem-solving

Education

Diploma/Degree in Business Administration, Hospitality, or related field

Job description

A leading wellness service company in Singapore is seeking an experienced Manager to oversee day-to-day operations across branches. The ideal candidate will have a strong background in the beauty or hospitality industry, excellent leadership skills, and the ability to multitask in a fast-paced environment. Responsibilities include managing branch performance, developing SOPs, driving marketing activities, and ensuring compliance with regulations. This role offers competitive compensation and career growth opportunities.