Solution Customer Success

Ambition Singapore; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading tech solutions provider in Singapore is seeking an experienced professional to lead the engagement with C-suite executives and engineering teams. The role involves architecting innovative solutions integrating advanced cooling systems and AI technology. Candidates should have 5-10 years in pre-sales or engineering within mission-critical environments, with strong communication skills and technical mastery of HVAC systems. This position offers opportunities for impactful contributions and collaboration across teams.

Qualifications

• 5-10+ years in pre-sales, solution architecture, or engineering for data centers.
• Proficient in HVAC systems and liquid cooling technologies.
• Strong consultative skills with a focus on customer engagement.

Responsibilities

• Engage C-suite and engineering teams to uncover pain points.
• Architect end-to-end solutions integrating advanced cooling systems.
• Deliver impactful demos and proof-of-value proposals.

Skills

Exceptional communicator

Consultative seller

Technical expertise in HVAC systems

AI optimization knowledge

Tools

Cooling systems

BMS/EPMS

AI models

Job description

Responsibilities

• Lead the Conversation: Engage C-suite and engineering teams, uncover pain points
• Design the Future: Architect end-to-end solutions integrating advanced cooling systems, BMS/EPMS, AI models, and Digital Twin technology.
• Show the Value: Deliver impactful demos, ROI-driven proposals, and proof-of-value that make customers say "yes."
• Be the Expert: Stay ahead of trends-liquid cooling, high-density deployments, sustainability-and share insights through whitepapers and industry forums.
• Collaborate to Win: Work hand-in-hand with Product, Engineering, and Data Science teams to ensure seamless delivery and customer success.

What You Bring

• Experience: 5-10+ years in pre-sales, solution architecture, or engineering for data centers or mission-critical environments.
• Technical Mastery: HVAC systems, CRAC/CRAH, chillers, liquid cooling, BMS/EPMS, and controls logic. Bonus points for CFD simulation and AI optimization know-how.
• Soft Skills: Exceptional communicator, consultative seller, and trusted advisor who thrives in fast-paced, high-growth settings.