Social Work Associate (Highpoint)

HCSA COMMUNITY SERVICES; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A community service organization in Singapore is seeking a Social Work Associate to assist in implementing programs for halfway house residents. The role involves conducting interviews, preparing service plans, and providing administrative support. Candidates should hold a diploma in a social work-related field and possess relevant experience. Strong interpersonal and Microsoft Office skills are essential. This full-time position may require weekend or evening work to support community services and activities.

Qualifications

• At least 2 years of work experience in a related field.
• Satisfactory completion of an in-service halfway care training programme.
• At least 2 years of continuous sobriety (applicable to ex-offenders).

Responsibilities

• Assist in conducting pre-placement interviews to understand residents' needs.
• Prepare and maintain Individualised Service Plans (ISPs) and reports.
• Provide support for basic intervention tasks identified by social workers.

Skills

Interpersonal skills

Communication skills

Teamwork

Microsoft Office proficiency

Basic statistical analysis

Education

Diploma in social work-related discipline

Certificate in community care and social services

Job description

GENERAL SUMMARY

Assist in the implementation of the halfway house’s programme and services. Provide administrative support to the counsellors/case worker.

DUTIES AND RESPONSIBILITIES

• Assist in conducting pre-placement interviews with HWH’s residents to understand and assess their needs, work with them to set goals, develop case plans to address concerns.
• Prepare and maintain Individualised Service Plans (ISPs), progress and closure reports.
• Provide support for basic intervention tasks identified by social workers.
• Assist with referral and information and provide support for basic intervention tasks identified by social worker/ manager.
• Manage and refer complaints, issues, concerns or requests from HWH’s residents to Social Worker / Manager when necessary.
• Foster motivation and engagement residents through their daily interaction and ensure the daily needs of residents are well taken care of.
• Assist in monitoring and enforcement of workplace safety and health standards.
• Provide administrative, operational and logistic support in planning and conducting programme and activities for HWH’s residents and staffs (e.g. prosocial activities, community services projects, group work, events and meetings).
• Assist with administration, operational and engagement of volunteers.
• Ensure HWH’s programme meets the mission, objectives and procedures of case management services for HWH’s residents.

WORKING CONDITIONS

This is a full‑time position and may require occasional evening or weekend work. The Social Work Associate will primarily work in an office setting but may need to support operational and/or logistics duties within the halfway house and in the community.

QUALIFICATIONS

• At least Diploma in social work‑related discipline for social worker associate.
• At least Certificate in community care and social services or equivalent for social worker aide.
• Satisfactory completion of an in‑service halfway care training programme within the halfway house or similar facility with at least 2 years of work experience.
• Proficient in Microsoft Office applications such as Word and Excel, as well as able to perform basic statistical analysis.
• Able to work independently and in a team.
• Good interpersonal and communication skills (oral and written).
• At least 2 years of continuous sobriety (applicable to ex‑offenders).