Social Work Associate

HYPERSCAL SOLUTIONS PTE. LTD.; Singapore; On-site; SGD 40,000 - 50,000; Full time

Job summary

A community-driven social service agency in Singapore is seeking a Social Work Associate to coordinate client care for individuals affected by dementia. The role involves managing program operations, providing emotional support, and ensuring seamless service delivery. Candidates should have a Higher NITEC in Community Care or Nursing, with at least 8 years of relevant experience. Strong communication, organizational skills, and a compassionate approach to clients are essential.

Qualifications

• Minimum Higher NITEC qualification in Community Care or similar.
• 8+ years experience in healthcare or community care.
• Experience with dementia or mental health valued.

Responsibilities

• Lead data collation and report submissions.
• Provide administrative support for client activities.
• Support assessment of referral cases.

Skills

Healthcare experience

Communication skills

Interpersonal skills

Organizational skills

Data management

Education

Higher NITEC in Community Care or Nursing

Job description

COMPANY DESCRIPTION

Founded in 1978 as Singapore's first family service centre, Allkin Singapore (formerly known as AMKFSC Community Services) is a leading community-driven social service agency that believes everyone has the potential to create positive change, regardless of age, race, or background.

Through our service offerings, strategic partnerships, and community initiatives, we unlock opportunities for vulnerable individuals and families to overcome life's challenges, pursue a brighter future, and inspire others to do the same. Today, Allkin uplifts and journeys with diverse communities such as children, youths, families, and seniors at close to 40 touchpoints across Singapore.

CREST Post-Diagnostic Support (CREST-PDS) is a specialized programme within the Community Outreach Team network that provides targeted support to individuals recently diagnosed with dementia and their caregivers. CREST-PDS focuses on helping clients and families navigate the post-diagnosis journey through coordinated care, resource linkages, and ongoing support.

As a Social Work Associate, you will play a vital role in coordinating client care, managing programme operations, and ensuring seamless service delivery for individuals and families affected by dementia.

RESPONSIBILITIES

Programme Operations & Coordination

• Lead timely data collation and quarterly report submission.
• Provide administrative and logistical support to the team in running client-related support and CREST-PDS activities.
• Prepare necessary resource materials to be provided to clients and caregivers.
• Coordinate programme schedules, activities, and resource allocation.

Client Support & Care Coordination

Assessment & Intervention

• Support in initial assessment of referral cases.
• Follow up with intervention plans as per the prescribed care plan and under guidance.
• Provide information and emotional support to clients and their caregivers.

Case Management

• Support care coordination and service linkages for clients receiving post-diagnostic support.
• Monitor clients' conditions and progress, escalating to senior staff where necessary.
• Assist in ensuring clients receive appropriate follow-up care and support services.

Data Management & Reporting

• Oversee timely data collation and maintain accurate programme records.
• Compile and submit quarterly reports as required.
• Support tracking of client progress and programme outcomes.

QUALIFICATIONS

• Minimum Higher NITEC in Community Care, Nursing, or other fields related to healthcare and community care.
• At least 8 years of healthcare or community care experience.
• Experience working with individuals with dementia or mental health conditions is highly valued.
• Experience in care coordination or programme administration is preferred.
• Strong interest in supporting individuals with dementia and their caregivers.
• Good communication and interpersonal skills to engage with clients, caregivers, and healthcare professionals.
• Ability to provide compassionate support to clients and families navigating dementia diagnosis.
• Strong organizational and administrative skills with attention to detail.
• Ability to work collaboratively with allied health professionals and follow clinical guidance.
• Proficiency in data management and report preparation.
• Knowledge of dialects is an advantage.

OTHER INFORMATION

Liberte HR Services Pte Ltd is the designated recruitment partner for Allkin Singapore. As part of the hiring process, you may receive communication from them regarding this opportunity. #LI-DNI

Please note that your application will be sent to and reviewed by the direct employer - Allkin Singapore Ltd