Social Work Assistant

SINGHEALTH POLYCLINICS; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare organization in Singapore is seeking a Social Work Assistant to connect patients with community resources and assist in administrative tasks that support medical social services. Candidates should have relevant experience or diploma in social sciences and good communication skills. Proficiency in local languages and Microsoft Office is preferred.

Qualifications

• Experience in the social service sectors or customer service.
• Proficient in local languages.
• Strong communication skills.

Responsibilities

• Gather information for assessments and service referrals.
• Connect patients with community resources.
• Support administrative tasks including outcome tracking.

Skills

Communication skills

Microsoft Office proficiency

Ability to speak local languages

Education

GCE O or A levels with 6 years of experience

Diploma in Social Sciences or equivalent

Job description

Job Description:

The Social Work Assistant (SWA) gathers corroborative information to support accurate assessments and facilitate appropriate service referrals. The SWA is to connect patients with suitable community resources and contribute to a team providing comprehensive care that addresses both medical and psychosocial needs. SWAs may accompany MSWs on home visits to gain deeper insights into patients' circumstances. Beyond direct patient interaction, the SWA is required to support administrative tasks like organising of meetings, tracking outcomes and data collation. The SWA’s work is essential in ensuring patients receive necessary financial aid and community support, while also contributing to the efficient operation and development of the Medical Social Services in SHP.

Requirements:

• GCE O or A levels with 6 years of experience in the social service sectors or customer service experience; or
• Diploma in Social Sciences (Social Work)/ Psychology Studies/ Counselling/ Community Care or Services/ Social Service/ Social Enterprise or its equivalent
• Able to speak local languages
• Proficient in Microsoft Office application
• Good communication skills