Singaporean ONLY Quality Executive (SOP/ISO 90001 Experience/East/logistics)

CVista HR Consulting Pte Ltd; Singapore; On-site; SGD 45,000 - 65,000; Full time

Job summary

A leading HR consulting firm in Singapore is seeking a Quality Assurance Specialist to develop and implement QA procedures for logistics operations. This role requires collaboration with various teams to monitor compliance and drive continuous improvement initiatives. Candidates should possess a diploma or degree in a relevant field and have at least 2 years of experience in quality assurance within logistics. Proficiency in MS Office and understanding of quality standards like ISO 9001 are essential.

Qualifications

• 2+ years of experience in quality assurance in logistics industries.
• Experience with audits, SOP compliance, and quality standards (e.g., ISO 9001).
• Excellent attention to detail and problem-solving skills.

Responsibilities

• Develop and implement QA procedures for logistics activities.
• Conduct audits and inspections of logistics processes.
• Collaborate with teams to address quality concerns.

Skills

Quality assurance in logistics

Root cause analysis

Data analysis

Verbal communication

Collaboration

Team player

Education

Diploma or Degree in Logistics, Supply Chain Management, or Quality Management

Tools

MS Office

Warehouse Management Systems (WMS)

Job description

Responsibilities:

• Develop and implement QA procedures and standards for warehouse, transportation, and last‑mile delivery activities.
• Conduct regular audits and inspections of logistics processes, inventory handling, and packaging quality.
• Investigate quality issues such as mis‑shipments, damages, delays, and non‑conformances; lead root cause analysis and corrective action planning.
• Collaborate with warehouse, operations, and customer service teams to address quality‑related concerns.
• Maintain accurate records of inspections, audits, incidents, and improvement actions.
• Monitor compliance with internal SOPs, customer requirements, and relevant regulations.
• Drive continuous improvement initiatives to reduce error rates, improve packaging standards, and optimize logistics flows.
• Support the onboarding and training of operations teams on quality standards and procedures.
• Report quality metrics (e.g., damage rate, mis‑pick rate, claim frequency) and provide insights for performance improvement

Requirements:

• Diploma or Degree in Logistics, Supply Chain Management, Quality Management, or related field.
• 2+ years of experience in quality assurance in logistics industries
• Experience with audits, SOP compliance, and quality standards (e.g., ISO 9001)
• Understanding of quality assurance and control procedures
• Root cause analysis and corrective action planning (e.g., 5 Whys, Fishbone)
• Data analysis and quality reporting (Excel, dashboards, KPIs)
• Excellent verbal and written communication skills, with the ability to engage with stakeholders at different levels.
• A strong team player with a collaborative mindset.
• Strong understanding of logistics processes, warehousing, and transportation flows.
• Knowledge of lean principles or Six Sigma is a plus.
• Familiarity with QA methodologies, audits, and root cause analysis (e.g., 5 Whys, Fishbone diagram).
• Proficient in MS Office and warehouse management systems (WMS).
• Excellent attention to detail, problem‑solving skills, and communication abilities.
• Ability to work independently and collaboratively across functions.

Qualified or interested candidates, please submit your updated resume in MS format by using the Apply Now Button or email to irene.lee(at)cvistahr.com

Candidates are also encouraged to contact our office where our approachable Consultants will address any inquiries and advise you with relation to this job advertisement. Our dedicated HR Consultants will get in touch with shortlisted candidates for a confidential discussion.

R23112063 | EA License 16C7883