ServiceNow Architect

SIMPLIFYNEXT PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading automation consultancy in Singapore is seeking a skilled ServiceNow Architect to lead high-impact projects across Singapore and ASEAN. The ideal candidate will have over 7 years of ServiceNow experience, with hands-on expertise across multiple modules, and strong skills in scripting and stakeholder management. This role offers competitive compensation, performance bonuses, and career progression opportunities, working on innovative projects that blend AI and automation within ServiceNow solutions.

Benefits

Competitive salary + performance bonus

Certification sponsorship including structured training and mentorship

Cross-platform exposure

Clear career path toward Practice Lead / Enterprise Architect

Qualifications

• 7+ years of ServiceNow experience with proven architect-level expertise.
• Hands-on across multiple modules.
• Strong grasp of scripting, Glide API, and integrations (REST/SOAP/MID Server).
• Excellent stakeholder management and consulting skills.
• Agile delivery experience.

Responsibilities

• Lead end-to-end architecture of ServiceNow solutions across various modules.
• Shape technical blueprints and integration models for enterprise projects.
• Drive innovation with AI and automation.
• Mentor developers and set the standard for delivery excellence.

Skills

ServiceNow expertise

Scripting

Stakeholder management

Agile delivery

Education

ServiceNow CTA or multiple CIS certifications

Job description

SimplifyNext is one of ASEAN’s most innovative Automation and AI consultancies, empowering organisations to scale automation, integrate Generative and Agentic AI, and deliver next-generation digital platforms. Our team blends strategy, technology, and design to transform how businesses work.

Our portfolio spans ASEAN and global clients across multiple industries, where we’ve successfully driven large-scale automation programmes, next-gen application modernisation, and enterprise AI initiatives. Recognized as one of Singapore’s 100 Fastest Growing Companies 2024 (Straits Times & Statista) and High-Growth Companies Asia-Pacific 2024 (Financial Times & Statista), we are proud of our track record in building transformation journeys that last.

We partner with leading platforms and ecosystems including ServiceNow, UiPath, OutSystems, Salesforce, Microsoft, AWS, and more — and continue to invest in Centres of Excellence, enablement programs, and Citizen Developer initiatives to accelerate innovation and deliver high-impact digital experiences.

At SimplifyNext, our ServiceNow team focuses on themost advanced and impactful domains— CSM, HRSD, FSM, IRM, AI Control Tower, and App Engine — helping enterprises and governmentsreimagineservices. We are seeking an experienced ServiceNow Architect to lead high-impact projects across Singapore and ASEAN. If you want to architect solutions beyond 'vanilla ITSM' and be mentored by the deepest ServiceNow minds in ASEAN, this role is for you.

WhatYou’llDo

• Lead end-to-end architecture of ServiceNow solutions across CSM, HRSD, FSM, IRM,AppEngine, ITSM, ITOM, and more.
• Shape technical blueprints, standards, and integration models for large-scale enterprise and government projects.
• Drive innovation with AI and automation, blending ServiceNow with intelligent workflows.
• Mentor developers, coach squads, and set the standard for delivery excellence.

WhatWe’reLooking For

• 7+ years of ServiceNow experience with proven architect-level expertise.
• Hands-on across multiple modules.
• Strong grasp of scripting, Glide API, and integrations (REST/SOAP/MID Server).
• Excellent stakeholder management and consulting skills.
• ServiceNow CTA or multiple CIS certifications.
• Agile delivery experience.

Why Join Us

• Competitive salary + performance bonus
• Certification sponsorship (CIS, CTA and CMA) including structured training and mentorship to achieve these certifications
• Work on innovative projects beyond traditional ITSM implementations – customer, employee, and AI-driven experiences
• Learn directly from elite ServiceNow architects and top consulting leaders
• Cross-platform exposure
• Clear career path toward Practice Lead / Enterprise Architect

At SimplifyNext, we’re committed to building a team of curious, driven, and forward-thinking individuals who care deeply about creating meaningful impact through technology. If you’re excited by the opportunity to grow, collaborate, and shape the future of digital transformation across the region, we’d be happy to hear from you.

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