Service Technician (Home Appliances)

JOINTHIRE SINGAPORE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading provider of kitchen appliances is seeking a candidate for after-sales technical services in Singapore. The role involves troubleshooting, maintenance, and installation of kitchen products at various locations. Candidates should possess a relevant diploma in engineering and have 1-2 years of experience in servicing home appliances. A class 3 driving license is mandatory, and entry-level candidates are welcome to apply with on-job training provided.

Benefits

Variable bonus

Phone & transport allowances

Service commission

Overtime pay

Qualifications

• Minimum 1-2 years’ experience in servicing major home appliances.
• Able to read and understand blueprints and drawings.
• Possess Class 3 Driving license.

Responsibilities

• Provide efficient after-sales technical services for kitchen products.
• Conduct basic user-training for customers.
• Manage spare parts inventory in vehicle.

Skills

Troubleshooting mechanical and electrical problems

Understanding of mechanical and electrical schematics

Able to conduct basic user training

Education

NiTEC, HiTEC or Diploma in Engineering (Electrical/Electronic/Mechanical)

Gas Service Worker License (LGSW) is an added advantage

Job description

About Company

Our client offers high-quality kitchen appliances and water heaters. They emphasize innovation, efficiency, and sustainability in their offerings, catering to a wide variety of customer needs. The company also provides services such as warranties and testimonials, reflecting a commitment to customer satisfaction.

Job Description

• Provide efficient after‑sales technical services, trouble‑shooting, maintenance and installation on company's range of home kitchen products at various customers’ locations island‑wide.
• Keep sufficient stock levels of maintenance parts in vehicle.
• Conduct basic user‑training to customers.
• Prepare and explain after‑service reports to customers.
• Represent the company in a professional manner as a frontline staff.
• Work as a team with internal and external co‑workers.
• Take follow‑up action on outstanding issues, in a timely manner.
• Provide all the necessary service and assistance to such persons as may be directed by the company in connection with or arising from the duties mentioned above.
• Spare part management.

Job Requirements

• Min NiTEC, HiTEC or Diploma holder in Engineering (Electrical/Electronic/Mechanical/Others) or equivalent.
• Minimum 1‑2 years’ experience in servicing any major home appliances.
• Able to read and understand blueprints and drawings.
• Understanding of mechanical and electrical schematics.
• Able to trouble‑shoot mechanical and electrical problems and take corrective measures to resolve issues.
• Experience in gas water heater or with Gas Service Worker License (LGSW) an added advantage.
• Possess Class 3 Driving license is a must.
• Entry Level candidates can be considered, on‑job training will be provided.

Compensation

• Working location: South East, Singapore.
• Working hours: Monday – Friday, 8:30am – 5:30pm.
• Variable bonus.
• Allowances: Phone & transport.
• Service commission.
• Overtime.