Service Captain, Food & Beverage

Mandai Wildlife Group; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent wildlife group in Singapore is looking for a service-oriented individual to provide excellent service at their dining facilities. Responsibilities include taking orders, preparing beverages, and ensuring cleanliness. The ideal candidate should have a minimum of 'N/O' Levels and at least 2 years of experience in F&B operations. They must be friendly, approachable, and able to work rotating shifts, including weekends. This position plays a key role in maintaining high service standards.

Qualifications

• Minimum 'N/O' Levels with minimum 2 years’ experience in F&B operations.
• Friendly and approachable demeanor.
• Able to work on rotating shifts including weekends.

Responsibilities

• Provide pleasant and prompt service to our guests.
• Liaise between kitchen and service to ensure smooth service.
• Prepare and assemble food and beverages according to hygiene standards.

Skills

Service oriented

Strong interpersonal skills

Communication skills

Education

'N/O' Levels

Job description

Mandai Wildlife Group is the steward of Mandai Wildlife Reserve, a unique wildlife and nature destination in Singapore that is home to world-renown wildlife parks which connect visitors to the fascinating world of wildlife. The Group is driving an exciting rejuvenation plan at Mandai Wildlife Reserve, adjacent to Singapore’s Central Catchment Nature Reserve, that will integrate five wildlife parks with distinctive nature-based experiences, green public spaces and an eco-friendly resort.

Job Duties and Responsibilities

• Provide pleasant and prompt service to our guests.
• Present menus, take orders and answer questions on menu items.
• Collect payment from customers and perform other cashiering duties.
• Prepare and assemble food and beverages in adherence to hygiene standards stipulated by SFA requirements.
• Liaise between kitchen and service to ensure smooth service.
• Ensure cleanliness of outlets.
• Set up, manage, and close restaurant stations and counters.
• Perform basic inventory task including stock count, managing uniforms inventory and maintaining first aid box supplies.
• Provide guidance and function as buddy to junior team members.
• Provide coverage for the section in the absence of the Executive.
• Any other duties as assigned.

Job Requirements

• Minimum 'N/O' Levels with minimum 2 years’ experience in F&B operations.
• Friendly and approachable.
• Service oriented with strong interpersonal and communication skills.
• Able to work on rotating shifts (morning, afternoon and evening) including weekends and public holidays.