Senior ServiceNow Platform Engineer – ITSM & Release Lead

Ernst & Young Advisory PTE. LTD.; Singapore; On-site; SGD 45,000 - 70,000; Full time

Job summary

A leading consulting firm in Singapore is seeking professionals for a Technology Risk role involving the management of ServiceNow incidents, software systems development, and adherence to ITIL processes. Candidates should possess a relevant degree and 1-3 years of ServiceNow implementation experience. Strong problem-solving skills and excellent communication abilities are essential. This position offers opportunities for continuous learning and professional development in a diverse workplace.

Benefits

Continuous learning opportunities

Flexible work arrangements

Diverse and inclusive culture

Qualifications

• 1 to 3 years of experience in ServiceNow system platform implementation.
• Ability to customize workflows and develop integrations.
• Good understanding of ITIL processes and related environments.

Responsibilities

• Oversee acquisition and development of software systems.
• Manage incident triage and resolution on ServiceNow.
• Prepare and raise Change Requests (CRs) following the process.

Skills

Problem-solving skills

Excellent written communication

Prioritization of workloads

Education

Degree in Information Technology or related field

Tools

ServiceNow platform

ITIL processes

Job description

A leading consulting firm in Singapore is seeking professionals for a Technology Risk role involving the management of ServiceNow incidents, software systems development, and adherence to ITIL processes. Candidates should possess a relevant degree and 1-3 years of ServiceNow implementation experience. Strong problem-solving skills and excellent communication abilities are essential. This position offers opportunities for continuous learning and professional development in a diverse workplace.