Senior Service Design Lead for Human-Centered Innovation

ACCENTURE PTE LTD; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading global professional services company in Singapore seeks a Service Designer to shape services through deep understanding of human needs. The ideal candidate should have relevant experience in service design, strong communication skills, and the ability to work both independently and collaboratively. Responsibilities include conducting research, translating findings into design concepts, and working with multidisciplinary teams. This role offers an innovative environment where creativity and collaboration lead to impactful service design.

Qualifications

• Relevant experience in service design or related roles.
• Proven history of delivering results on time and within budget.
• Experience in running online and offline workshops.

Responsibilities

• Scope, plan and execute exploratory, generative and evaluative research.
• Translate research into foundation level concepts.
• Articulate a narrative that communicates thought process and findings.

Skills

Service design

User experience design

Design research

Strong communication skills

Collaborative team-player

Tools

Service design tools

Job description

A leading global professional services company in Singapore seeks a Service Designer to shape services through deep understanding of human needs. The ideal candidate should have relevant experience in service design, strong communication skills, and the ability to work both independently and collaboratively. Responsibilities include conducting research, translating findings into design concepts, and working with multidisciplinary teams. This role offers an innovative environment where creativity and collaboration lead to impactful service design.