Senior Patient Service Associate, Patient Financial Services

Singapore National Eye Centre; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

An established industry player is seeking a detail-oriented individual to join their team in a role focused on financial processing and customer service. You will be responsible for ensuring accurate billing and providing essential financial counseling to patients. This position requires a diploma in any discipline and values prior customer service experience. If you are a team player with strong interpersonal and communication skills, and are comfortable working with numbers, this opportunity is perfect for you to contribute to a vital healthcare environment.

Qualifications

• Diploma in any discipline is required.
• Prior experience in customer service is an advantage.

Responsibilities

• Provide accurate processing of bills and charges for patients.
• Offer financial counseling to all SGH patients.

Skills

Interpersonal Skills

Communication Skills

Customer Service

Numerical Skills

Education

Diploma in any discipline

Job description

Job Category: Ancillary

Posting Date: 17 Mar 2025

Job Description

You will provide accurate and timely processing of bills and charges, deposits, as well as financial counseling to all SGH patients.

Job Requirements

1. Diploma in any discipline
2. Prior work experience in customer service will be an advantage
3. Team player with good interpersonal and communication skills
4. Customer-oriented and must be comfortable working with invoices and numbers