Our clients in the shipping industry are seeking a proactive and detail‑driven Senior Operations Executive to oversee daily logistics operations, ensure service excellence, and support continuous process improvements. This role is ideal for someone who thrives in a fast‑paced environment, enjoys solving operational challenges, and takes ownership of end‑to‑end workflow efficiency.
Responsibilities
- Prepare permit declarations for both import and export shipments.
- Verify cargo details such as weight, slips, commercial invoices, and packing lists before processing documentation.
- Coordinate shipment bookings and arrange pickup or trucking services.
- Conduct compliance checks and verification for Dangerous Goods (DG) and Temperature‑Controlled cargo.
- Work closely with Customer Service and Warehouse teams to ensure smooth operational flow.
- Handle DG declarations and liaise with third‑party providers for DG packaging in accordance with DGR requirements.
- Review and prepare Air Waybills accurately.
- Monitor console cut‑off times and cargo lodge deadlines to support timely processing of urgent shipments.
- Ensure accurate and timely processing of all import/export documents, including HBL/MBL for sea freight and HAWB/MAWB for air freight.
- Liaise with shippers, consignees, shipping lines, and airlines for permit and shipment matters.
- Coordinate end‑to‑end import and export shipment activities.
Requirements
- Strong sense of ownership with a proactive and responsible approach to daily tasks.
- Solid understanding of air freight processes, including rating, booking, and customer service.
- Proven ability to manage multiple tasks and meet tight deadlines in a fast‑paced, customer‑focused environment.
- At least four years of hands‑on experience in import and export operations.
- Demonstrated problem‑solving skills within air freight logistics.
- Excellent command of English, both written and spoken.
- Positive interpersonal skills and the ability to build effective working relationships.
- Eagerness to learn, adapt, and maintain a constructive, solution‑driven mindset.
- Proficient in Microsoft Office and comfortable working with computer‑based systems.
Peak and Benefits
- Attractive compensation packages
- Variable bonus
- Lean structure, strong management feedback, mentor-mentee programs
- Medical & Dental benefits