Senior/ Manager, Office of CEO (Community Health)

Ng Teng Fong General Hospital; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading healthcare institution in Singapore is looking for an experienced community health programme manager responsible for the planning, development, and evaluation of health initiatives. The role requires strong project management skills and a minimum of 8 years of relevant experience. Candidates should have a Bachelor's degree in a related field, demonstrating the ability to work collaboratively with diverse stakeholders. The position offers an opportunity to contribute significantly to community health efforts and improve service accessibility.

Qualifications

• Bachelor's degree in social work, Nursing, Public Health, or a related healthcare discipline.
• Postgraduate qualifications will be an advantage.
• Minimum 8 years of relevant working experience in community health, healthcare operations, or social care settings.

Responsibilities

• Lead assigned programmes and projects from needs assessment to evaluation.
• Establish and maintain working relationships with community partners and stakeholders.
• Oversee data collection, analysis, and evaluation of programme outcomes.

Skills

Project management

Stakeholder engagement

Data analysis

Communication skills

Education

Bachelor's degree in social work, Nursing, Public Health, or related discipline

Postgraduate qualifications

Tools

Data visualisation tools

Job description

Overview

Reporting to the Senior Assistant Director in Community Health, you will be responsible for the planning, development, implementation, and evaluation of community health programmes and projects. The role works closely with internal departments and external community partners and regional health system to design and deliver clinical-social health interventions that support vulnerable patients to remain well in the community.

Programme areas may include care integration initiatives, volunteer development, and patient support group development, aligned with organisational and population health priorities.

Key Accountabilities

Programme Planning and Management

• Lead assigned programmes and projects from needs assessment and design through implementation, monitoring, and evaluation.
• Apply appropriate project management methodologies to ensure programmes are delivered within scope, timelines, and available resources.
• Identify risks and implement mitigation strategies to ensure programme sustainability and effectiveness.

Stakeholder and Partnership Management

• Establish and maintain effective working relationships with Regional Health System colleagues, community partners, healthcare providers, patients, caregivers, and volunteers.
• Leverage existing community networks to strengthen care integration and enhance service accessibility and coordination.

Programme Design and Delivery

• Co‑develop, pilot, and implement community health and clinical‑social interventions in collaboration with doctors, nurses and allied health colleagues and external community partners.
• Design and implement programs based on organisational needs eg volunteer development initiatives, patient support groups, and linkage with clinical and community services.

Monitoring, Evaluation and Reporting

• Oversee data collection, analysis, and interpretation to evaluate programme outcomes and impact.
• Prepare and present regular management reports, programme updates, and evaluation findings to senior management and relevant stakeholders.
• Support dissemination of outcomes through presentations, publications, or conferences where appropriate.

Team and Workgroup Support

• Work collaboratively with multidisciplinary teams and provide supervision or guidance to assigned staff where required.
• Contribute to a culture of continuous improvement, learning, and knowledge sharing within the department.

Qualifications

• Bachelor's degree in social work, Nursing, Public Health, or a related healthcare discipline.
• Postgraduate qualifications will be an advantage.

Experience

• Minimum 8 years of relevant working experience in community health, healthcare operations, or social care settings.
• Demonstrated experience in programme and project management, including end‑to‑end design, implementation, and evaluation.
• Passionate with working with patients and community stakeholders in integrated care settings.
• Experience in developing or managing volunteer programmes and/or patient support groups is an advantage.

Competencies and Skills

• Strong project management and organisational skills, with the ability to manage multiple priorities concurrently.
• Well‑developed stakeholder engagement and partnership management capabilities.
• Ability to analyse programme data and prepare clear management reports; experience with data visualisation tools is an advantage.
• Good verbal and written communication skills.
• Team‑oriented, proactive, and outcome‑driven, with a strong commitment to community and population health.