Senior Executive, Hearing Support & Resource Management

Supreme Court; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading judiciary body in Singapore is seeking a Senior Executive for Hearing Support & Resource Management. This role involves managing court records and ensuring efficient service delivery to court users. The ideal candidate will have a minimum of three years of relevant experience in operations, possess strong interpersonal skills, and display thoroughness in their work. Join us to contribute effectively to the administration of justice in a professional environment committed to upholding the highest standards of service.

Qualifications

• At least three years of relevant working experience preferably in operations.
• Resourceful and able to prioritize as well as multi-task.
• A pleasant and cheerful disposition.

Responsibilities

• Assist in the digitization and management of court records.
• Coordinate efforts to ensure seamless delivery of quality service.
• Collaborate with case management officers to enhance customer satisfaction.

Skills

Interpersonal skills

Communication skills

Organizational skills

Problem-solving

Ability to work under pressure

Job description

What the role is:

The Judiciary - comprising the Supreme Court, State Courts and Family Justice Courts - is one of the three constitutional pillars of government in Singapore. Known collectively as SG Courts, we are integrated and coordinated to serve as one judiciary. As an organ of state, the Judiciary’s function is to independently administer justice. Headed by the Chief Justice, we are a forward‑looking, innovative and trusted judiciary. Built on judicial professionalism and transparency, we maintain the highest standards of integrity in safeguarding our community. We pledge to ensure equal and continuous access to justice, and we are committed to deliver justice that is fair and impartial. A career in SG Courts will enable you to help us achieve the Judiciary’s vision of inspiring public trust and confidence in providing an effective and accessible justice system in an outward‑facing, court user‑centric Judiciary.

SENIOR EXECUTIVE HEARING SUPPORT & RESOURCE MANAGEMENT

What you will be working on:

The Registry is responsible for the management and disposal of cases, including the processing, storing, retrieving of court documents and fixing hearings for matters which commenced in the Supreme Court. The candidate will play a key role in providing records management and hearing support services to enhance the satisfaction of court users.

• Assist in the digitisation and management of court records to facilitate searches and retrieval of records to improve operational efficiency;
• Co‑ordinate efforts of the different sections and provide assistance to facilitate seamless delivery of quality service to court users;
• Assist in programmes to establish customer requirements and validate customer satisfaction, in addition to undertaking operational processes and reviewing these for further improvements;
• Collaborate with case management officers and other sections to enhance customer satisfaction and the quality of service delivery;
• Participate as a team member and be involved in projects that affect the operations of the Supreme Court / Registry;
• Perform any other tasks as assigned by the supervisors.

What we are looking for:

• At least three years of relevant working experience preferably in operations.
• Resourceful and able to prioritise as well as multi‑task.
• A pleasant and cheerful disposition as well as good interpersonal and communication skills.
• Well organised and meticulous with a commitment to deliver high quality work.
• Able to work under pressure.
• Pro‑active and able to work independently as well as in a team.

Note: The successful candidate will be appointed on a one‑year probationary contract in the first instance. Only short‑listed candidates will be notified. Thank you for your interest in this position and in the Judiciary.

About Supreme Court

Standing at the apex of an effective and efficient court system, the Supreme Court’s vision is to be a “Leading, Trusted Judiciary. Ready for Tomorrow”. Our mission is to provide accessible justice that commands trust, respect and confidence.

• A thought leader in jurisprudence and court excellence;
• Effective access to fair hearings;
• High performing, service‑oriented and passionate workforce; and
• Innovative and future‑ready organisation.

A career at the Supreme Court will enable you to contribute and enhance the administration of justice. You will be part of a committed team of professionals who seek to provide access to justice with fairness, impartiality, integrity and responsiveness.