Senior Business Office Assistant

ANG MO KIO - THYE HUA KWAN HOSPITAL LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A healthcare institution in Singapore is seeking an individual to manage daily operations in the Business Office. Responsibilities include patient admissions, financial counselling, billing, and ensuring effective follow-up on payments. The ideal candidate should possess GCE ‘N’ and ‘O’ Level, relevant experience in healthcare, and strong analytical and interpersonal skills. Proficiency in MS Office and the ability to multi-task are essential. Join us in enhancing patient satisfaction through efficient and seamless transactions.

Qualifications

• Minimum GCE ‘N’ and ‘O’ Level.
• Relevant experience in healthcare or related industry is preferred.
• Strong analytical skills are required.
• Excellent interpersonal skills in working with both internal and external stakeholders.
• Must be independent and able to multi-task.
• Proficient in MS Office.

Responsibilities

• Administrate inpatient admission, financial counselling and discharge.
• Verify and enter charges according to charge form provided by ward staff.
• Confirm all charges and proceed with Medisave or insurance claims if required.
• Follow up with all outstanding payment after final bill.
• Ensure proper maintenance of patient folders.
• Handle all patient enquiries.

Skills

Analytical skills

Interpersonal skills

MS Office proficiency

Education

GCE ‘N’ and ‘O’ Level

Job description

Job Purpose

Reporting to Business Office Executive, you will be responsible for day-to-day operations in the Business Office, such as patient admission and discharge, Financial Counselling, data entry and filing, billing and following up with outstanding payment. You will provide standards of patient satisfaction through efficient and seamless processing of transactions.

Responsibilities

• Administrate inpatient admission, financial counselling and discharge.
• Verify and enter charges according to charge form provided by ward staff.
• Confirm all charges and proceed with Medisave or insurance claims if required.
• Follow up with all outstanding payment after final bill.
• Ensure proper maintenance of patient folders.
• Handle all patient enquires.

Requirements

• Minimum GCE ‘N’ and ‘O’ Level
• Relevant experience in healthcare or related industry is preferred
• Strong analytical skills
• Excellent interpersonal skills in working with both internal and external stakeholdersIndependent and able to multi-task
• Proficient in MS Office