Senior Billing Operations Manager — Service Team

Singapore National Eye Centre; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A prominent healthcare institution in Singapore seeks a Manager/Senior Manager for their Business Office to lead the service team. Responsibilities include managing complex billing issues, developing standard operating procedures, and ensuring service excellence. The ideal candidate should have excellent communication skills, strong analytical abilities, and at least 5 years of supervisory experience in a relevant field. This role offers an engaging work environment focused on continuous improvement and operational excellence.

Qualifications

• Bachelor’s Degree in any discipline; healthcare or business administration preferred.
• At least 5 years in supervisory roles, with 2 years in managerial capacity.
• Experience in healthcare is an advantage.

Responsibilities

• Lead a team to resolve billing issues and ensure timely responses.
• Develop procedures for handling billing feedback and disputes.
• Monitor service metrics and conduct audits for service delivery.

Skills

Strong interpersonal skills

Excellent communication skills

Proficient in Microsoft Office

Strong critical thinking skills

Data analysis

Education

Bachelor’s Degree

Tools

Microsoft Excel

Job description

A prominent healthcare institution in Singapore seeks a Manager/Senior Manager for their Business Office to lead the service team. Responsibilities include managing complex billing issues, developing standard operating procedures, and ensuring service excellence. The ideal candidate should have excellent communication skills, strong analytical abilities, and at least 5 years of supervisory experience in a relevant field. This role offers an engaging work environment focused on continuous improvement and operational excellence.