Senior/Assistant Manager (Projects and Operations), Operational Technology

SINGAPORE HEALTH SERVICES PTE LTD; Singapore; On-site; SGD 70,000 - 100,000; Full time

Job summary

A healthcare services organization in Singapore is seeking a Senior/Assistant Manager for Operational Technology to oversee the deployment of various medical technology projects. The ideal candidate should possess at least 4 years of IT project management experience and a degree in a relevant field. Key responsibilities include ensuring timely project completion and conducting risk assessments. Candidates with certifications in CITPM, ITIL, and knowledge of cybersecurity are preferred.

Qualifications

• Minimum 4 years of IT project management experience required.
• Experience in IT infrastructure and systems services delivery is essential.
• Strong ability to manage multiple projects concurrently and deliver on time.

Responsibilities

• Deliver on MDOTS and EMS workplans ensuring timely deployment.
• Execute a risk mitigation process for MDOTS's vulnerabilities.
• Facilitate leadership decisions regarding risks to operations and devices.

Skills

Project management

Cybersecurity

Decision-making

Analytical thinking

Problem-solving

Communication skills

Education

Degree in Computer Engineering, Computer Science, Information Systems, or Business

Tools

CITPM

ITIL

CISSP

CISA

COMIT

Job description

The SingHealth Operation Technology (OpTech) Team provides comprehensive support for Medical Devices and Operation Technology Systems (MDOTS) and SingHealth managed systems. In the face of accelerated digitalisation and the rapid adoption of advanced healthcare technologies such as robotics and AI, the landscape of healthcare consumerism is evolving and the integration of Telehealth with OpTech is a key solution to meet future healthcare demands. The incumbent plays a key role in overseeing the successful procurement, evaluation, and deployment of OpTech-managed projects within SingHealth.

As the Senior/Assistant Manager (Project and Operations), Operational Technology, you will be responsible for the following:

• Deliver on MDOTS and EMS workplan(s) and ensure successful deployment and operationalisation of new projects within schedule and budget.

• Implement a systemic process to evaluate MDOTS's vulnerability on an ongoing basis and execute risk mitigation activities.

• Provide essential information to facilitate leadership decisions regarding risk to organisational operations and medical devices across SingHealth.

• Implement activities within and across teams to ensure efficient service delivery and successful achievement of business objectives and security/IT obligations.

• Provide consultation to SingHealth institutions on IT-related issues for MDOTS, enabling agencies to make informed decisions that are aligned with HIM Security policies and standards.

• Participate in strategic initiatives or ad-hoc projects when required.

• Job Requirements:

  • Degree in Computer Engineering, Computer Science, Information Systems, Business or equivalent will be advantageous.

  • Minimum 4 years in the IT industry with IT project management, IT infrastructure and systems services delivery experience. Candidates with more years of experience may be considered for the Manager role.

  • Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them in a timely manner.

  • Experience and knowledge of Healthcare/Gov IT, Security and Procurement policies and best practices is an advantage.

  • Certification in CITPM, ITIL, CISSP, CISA, COMIT will be advantageous.

  • Highly proficient in cybersecurity and IoT/IoMT and the relationship between them.

  • Demonstrate proficiency in problem-solving, analytical thinking, decision-making, and conceptualisation.

  • Strong written and verbal communication and influencing skills to work with stakeholders of different levels.

  • Self-motivated with initiative and ability to work independently.