Senior Assistant Manager

National University Health System; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A leading healthcare organization in Singapore seeks a Senior Assistant Manager for its NUHS@Home team. You'll manage Change Requests for the NGEMR system and support the Chief Medical Information Officer. Candidates should have a Bachelor's degree and at least a year of experience in healthcare or technology. Strong project management, communication, and problem-solving skills are required for this proactive role. Join us to transform healthcare services in Singapore.

Qualifications

• Minimum of 1 year of relevant experience in related field, preferably in healthcare or technology.
• Able to effectively manage and prioritize multiple tasks in a fast-paced environment.
• Excellent organizational and problem-solving skills, with strong attention to detail.

Responsibilities

• Manage and prioritize Change Requests (CRs) for the NGEMR system.
• Work with NUHS PMO to develop and streamline CR processes.
• Provide administrative support to the Chief Medical Information Officer (CMIO).
• Assist with procurement, budget compilation, and other administrative duties.

Skills

Project Management

Stakeholder Management

Problem-Solving

Effective Communication

Education

Bachelor’s degree in business, healthcare, or a related field

Job description

Join us in our mission to transform the healthcare landscape in Singapore! We - the NUHS@Home team - are a dynamic new home hospital service looking for passionate and innovative administrative staff to co-create with us.

As a Senior Assistant Manager for NUHS@Home, you will play a vital role in managing the change request for NGEMR for operational needs in NUHS@Home. We're looking for people with new ideas and a can-do attitude. People who are willing to think outside the box and embrace innovation. People who never give up and are always striving to improve. If you're a proactive problem-solver who is passionate about healthcare and wants to be part of an exciting new home hospital service, we want to hear from you.

Responsibilities

• NGEMR System Support and Change Management: Manage and prioritize Change Requests (CRs) for the NGEMR system. Collaborate with requesters to ensure clear articulation of business requirements and justifications. Facilitate the approval process, including presentations to the Change Request Board (CRB). Provide user support and coordinate with appropriate teams for issue resolution. Communicate system changes to relevant job groups.
• Project Management and Process Improvement: Work with NUHS PMO to develop and streamline CR processes. Support and drive departmental initiatives, including new service implementations. Ensure proper budgeting and resource allocation for projects and initiatives.
• Stakeholder Management: Provide administrative support to the Chief Medical Information Officer (CMIO) and Informatics Director. Coordinate with internal stakeholders on NGEMR initiatives across institutions and clusters. Build and maintain relationships with diverse stakeholders.
• Administrative Support: Assist with procurement, budget compilation, and other administrative duties. Support the CMIO and Informatics Director in project coordination. Contribute to the overall efficiency and effectiveness of the NUHS@Home team.

Requirements

• Bachelor’s degree in business, healthcare, or a related field
• Minimum of 1 year of relevant experience in related field, preferably in healthcare or technology
• Able to effectively manage and prioritize multiple tasks in a fast-paced environment
• Effective communication and interpersonal skills, with the ability to work well in a team and build relationships with diverse stakeholders
• Excellent organizational and problem-solving skills, with strong attention to detail