Senior Assistant Manager/Manager, Operations, RHSO

National University Polyclinics; Singapore; On-site; SGD 90,000 - 120,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a Community Operations Lead to oversee programs supporting healthy lifestyles. This role requires at least 7 years of experience, ideally in healthcare, with strong analytical and project management skills. The successful candidate will lead teams, foster collaboration, and drive improvements in community operations. Knowledge of Microsoft Office is essential.

Qualifications

• Minimum 7 years of working experience, preferably in healthcare.
• Strong planning and organizational skills.
• Experience in strategic planning and/or program development is advantageous.

Responsibilities

• Lead regional community operations for healthy lifestyle support.
• Plan operations including data analysis and manpower management.
• Drive continuous improvement to enhance care and resident experience.

Skills

Critical thinking

Project management

Analytical abilities

Collaboration

Communication skills

Microsoft Office (Excel, Word, PowerPoint)

Education

Bachelor's degree in any discipline

Job description

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Job ID: 7155

Job Function: Administration

Institution: National University Health System

Job Responsibilities

• Lead in regional community operations to support the residents in leading a healthy lifestyle including the following community operations:
  • Transition care programme
  • Community Health Posts
• Support in operations planning in the following assigned areas:
  • Data analysis and monitor workload
  • Manpower planning and management
  • Collaborate and engage community partners to co-ordinate community operations
• Drive continuous improvement to enhance care and residents experience including:
  • Pilot new programmes and processes
  • Evaluate the use of technology to ease workflow improvement
  • Evaluate success of pilot programs for future action
  • Manageservice related feedbackand ensure residents' concerns are addressed
  • Evaluate feedback and identify potential service gaps for improvements
• Lead in regional community operations team in assigned areas:
  • Ensure department is appropriately resources to carry out its mission - people, funding, skill & technology
  • Develop team members to enhance their skills & harness their potential
  • Integrate team with the other RHSO departments and divisions
• Any other duties

Job Requirements

• Bachelor degree in any discipline, with at least 7 years of working experience, preferably in healthcare
• Able to think critically and strategically, with strong conceptual and analytical abilities
• Strong planning, project management and organisational skills
• Able to work well with others, to foster buy-in and collaboration
• Good verbal and written communication skills.
• Microsoft office. (Excel, Word, PowerPoint)
• Experience in strategic planning and/ or programme development would be advantageous