Senior/ Assistant Manager, Dental Services

National University Polyclinics; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A prominent healthcare institution in Singapore is seeking a candidate for administration roles focusing on improving work processes and managing clinic operations. The role requires a Bachelor's degree and at least 2 years of relevant experience in healthcare. Candidates should possess strong analytical and communication skills. This position offers the opportunity to coordinate various operational tasks within a dynamic environment.

Qualifications

• Minimum 2 years of experience in healthcare focusing on operations and administration.
• Pleasant disposition with excellent verbal and written communication skills.
• Ability to work independently and as part of a team.

Responsibilities

• Identify and execute strategies to improve work processes and service quality.
• Plan and coordinate daily clinic operations for efficiency.
• Prepare and analyze data, reports, and presentation slides.
• Coordinate meetings and maintain information on the intranet.

Skills

Analytical skills

Interpersonal skills

Problem-solving

Microsoft Office proficiency

Education

Bachelor’s degree in any discipline

Job description

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Job ID: 8903

Job Function: Administration

Institution: National University Polyclinics

You will be responsible for the following:

• Identify, plan, and execute strategies and proposals to improve work processes and service quality.
• Prepare and review policies, procedures and work instructions for clinical processes to facilitate patient safety and quality care.
• Plan and coordinate the daily clinic operations to ensure cost efficiency and effective use of resources.
• Work closely with Dental Head and HQ Dental in managing clinic operational issues, manpower related issues, renovation projects, procurement, inventory control, audits, DOPEX changeover, and Oral Health Promotion.
• Work with internal and external stakeholders in the handling of feedback and complaints on clinical matters.
• Prepare and analyse data, reports and presentation slides.
• Coordinate meetings (including venue booking and logistics) and minutes writing.
• Maintain and update information on the intranet.
• Participate or lead in committees/workgroups.
• Perform any other duties as assigned by your supervisor or HOD.

Requirements

• Bachelor’s degree in any discipline
• Minimum 2 years of experience in healthcare focusing on operations and administration
• Pleasant disposition, excellent interpersonal and communication (verbal and written) skills
• Strong analytical, people management and problem-solving skills
• Ability to work independently and as a team
• Proficient in Microsoft Office applications
• Ability to multi-task and work under tight timelines