Senior Analyst/Manager, Performance Management

Changi General Hospital; Singapore; On-site; SGD 70,000 - 90,000; Full time

Job summary

A leading healthcare institution in Singapore is seeking a dedicated professional to support the HOD in analytics related to hospital performance. The ideal candidate will have a relevant degree and 3-6 years of experience in healthcare analytics, including expertise in data wrangling with Python or R and visualization skills preferably using Tableau. This role involves monitoring performance indicators, enhancing data processes, and collaborating with clinical teams.

Qualifications

• 3 - 6 years' relevant experience in analytics or healthcare-related activities.
• Experience in coding language for data wrangling (Python or R preferred).
• Experience in visualization tools (Tableau preferred).

Responsibilities

• Monitor key performances for hospital standards including regulatory indicators.
• Ensure timely and accurate submission of healthcare performance indicators and reports.
• Identifying areas for improvement and working with HODs and Quality teams.

Skills

Analytical mindset

Team collaboration

Written and verbal communication

Data wrangling (Python/R)

Visualization (Tableau)

Education

Masters or Bachelor’s Degree in relevant field

Tools

Tableau

Microsoft Office

Job description

You support the HOD and work with stakeholders to support the development of performance indicators based on operational considerations and performance analysis.

Responsibilities

• Monitor key performances for hospital standards including regulatory indicators.
• Ensure timely and accurate submission of healthcare performance indicators, data and reports.
• Identify any areas for improvement and work with Heads of Departments (HODs) and Quality teams to follow through with plans to address identified gaps.
• Provide analysis and analytics support to Clinical Teams for daily operations – including maintaining current and building new dashboards, and prediction or simulation models.
• Streamlining processes by automating data processing, enhancing data usability and visualisation to harness data for performance management and Management decision making.
• Organise Analytics Community activities with the team.

Requirements

• Masters or Bachelor’s Degree related to Business Analysis, Mathematics, Statistics, Engineering, Economics or Public Health
• At least 3 - 6 years' relevant experience in analytics or healthcare related activities. Those with more years of relevant experience will be considered for Manager position
• Candidates with relevant technical skills are also welcome to apply
• Experience in coding language for data wrangling is required – Python or R preferred
• Experience in visualisation tool is required – Tableau preferred
• Meticulous and good analytical mindset
• Good team player with strong written and verbal communication skills
• Able to collaborate with internal and external stakeholders
• Clinical knowledge is an advantage
• Proficient in Microsoft Office applications

Only shortlisted candidates will be notified