Salesforce Functional Consultant

VISEO ASIA PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A leading IT consulting firm in Singapore seeks an experienced Salesforce Consultant to join its team. The role involves conducting client workshops, analyzing requirements, and implementing Salesforce solutions tailored to business needs. Candidates must have at least 7 years of Salesforce experience and a Bachelor's degree in IT or related fields. Strong analytical and communication skills are essential. Travel may be required for this position.

Qualifications

• Minimum 7 years of Salesforce Experience.
• Experience in IT Consulting companies.
• Client engagement experience in Singapore and APAC region.
• Good analysis, critical thinking and solution designing skills.

Responsibilities

• Conduct workshops with clients for gathering requirements.
• Perform Fit/Gap analyses to align Salesforce technology to client needs.
• Develop and deliver project documentation (BRD, FSD, etc.).
• Conduct testing and training on implemented solutions.

Skills

Salesforce Knowledge

Client Engagement

Critical Thinking

Solution Designing

Presentation Skills

Education

Bachelor's Degree in IT/Computer Science/Engineering

Tools

Salesforce Sales and Service Cloud Certification

Job description

We are currently looking for a Salesforce Consultant to join our Salesforce practice. You will become part of the Asia Salesforce practice and you will be working on projects comprising of multi-disciplinary team members engaged in a range of Salesforce projects across different business verticals. Candidates for this role should possess strong Salesforce knowledge in the core clouds as well as possessing experience in implementing Salesforce within a broader business applications landscape.

The Salesforce Consultant supports pre-sales activities and end-to-end implementation delivery. This includes developing a comprehensive understanding of the Client’s requirements and based on Salesforce product expertise and best practices, designing and delivering a robust Salesforce solution that meets/exceeds requirements and supports the business objectives.

Role Description

• Conduct workshops with the clients (gathering requirements, demos, reviews etc)
• Capture, understand and analyse client user requirements and objectives
• Performs “As-Is” and Fit/Gap analyses to align the Salesforce technology’s offerings and capabilities to the Client business needs and advising client on solution options/offerings
• Design and conceptualize business solutions to support client needs
• Engage internal implementation team on client requirements, solution design, build, testing and solution delivery
• Develop and deliver documentation deliverables across the project phases (BRD, FSD, Test cases, Training materials etc)
• Conduct testing and training on implemented solution
• Forging trusting relationships with team members and client stakeholders
• Providing support in a pre-sales capacity (demos, proposals)
• Continually improve knowledge and expertise on Salesforce.com solutions

Your Profile

• Minimum 7 years of Salesforce Experience
• Minimum Bachelor's Degree in IT/Computer Scrience/Engineering
• Experience working in IT Consulting companies
• Client engagement experience in Singapore and APAC region
• Good analysis, critical thinking and solution designing skills
• Effective presentation and communication skills (written and oral)
• Working experience and knowledge in the related IT field is expected for this position, preferably in: Consulting; Project Management; CRM; Cloud technologies; Systems integration
• Salesforce Sales and Service Cloud Certification is a must
• Any Business Analyst Certification is a plus
• Highly motivated, resourceful and success oriented
• Able to work in a multi-discipline, multi-cultural and multi-geolocation team
• Travel and overseas posting for mid-to-long term to be expected