Salesforce CRM Tech Analyst (Contract)

ICON OUTSOURCING; Singapore; On-site; SGD 80,000 - 110,000; Full time

Job summary

A leading outsourcing company in Singapore is seeking a Technical Analyst with expertise in Salesforce CRM. The role involves collaborating with stakeholders to define requirements, managing product development for web and mobile applications, and optimizing user journeys. The ideal candidate will have a degree in a related field and at least 6 years of experience in software development projects, preferably within Agile environments. Strong communication and collaboration skills are essential in this dynamic position.

Qualifications

• Minimum 6 years experience as a business or technical analyst within software development projects.
• Strong experience working in Agile environments with cloud platforms.
• Ability to work independently under pressure, multitask, prioritize effectively, and meet deadlines.

Responsibilities

• Collaborate with stakeholders to define functional and technical requirements.
• Develop business cases, user stories, and acceptance criteria.
• Own end to end product development for web and mobile applications.

Skills

Business analysis

Technical analysis

Agile methodologies

Cloud platforms

Strong communication

Collaboration

Education

Degree in Computer Science, Computer Engineering, Electronics Engineering, Information Technology

Tools

Confluence

JIRA

GitLab

SonarQube

Job description

A leading outsourcing company in Singapore is seeking a Technical Analyst with expertise in Salesforce CRM. The role involves collaborating with stakeholders to define requirements, managing product development for web and mobile applications, and optimizing user journeys. The ideal candidate will have a degree in a related field and at least 6 years of experience in software development projects, preferably within Agile environments. Strong communication and collaboration skills are essential in this dynamic position.