Sales Support Executive

YAMARI SINGAPORE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A manufacturing company specialized in temperature sensors is looking for an enthusiastic individual to drive sales growth and manage client relationships. The successful candidate will provide technical and commercial support, ensuring client satisfaction and timely project execution. Strong communication skills and proficiency in MS Excel are essential. Those willing to travel and enhance their engineering knowledge will find a supportive environment for growth and success.

Qualifications

• Ability to communicate confidently with customers via telecommunication channels.
• Proficiency in learning and utilizing in-house systems and tools quickly.
• Working knowledge of MS Excel for data management.

Responsibilities

• Drive sales growth and manage project execution.
• Develop product pricing and prepare formal quotations.
• Act as primary contact for clients addressing inquiries.

Skills

Customer communication

Proficiency in MS Excel

Technical support

Sales lead conversion

Job description

Company Overview / Employee Value Proposition

Founded in 1955, YAMARI specializes in manufacturing temperature sensors that detect precise temperature readings for our clients in extreme situations like intense pressure, heavy vibrations or high-flow velocities. Our expertise also allows us to achieve accurate temperature readings in the presence of very corrosive gases or liquids. With more than 5 decades of experience in designing and manufacturing temperature sensors and Thermowells, our products are able to consistently measure exact temperature data for highly demanding sectors such as power station, petrochemicals, oil & gas, semiconductor, iron and steel, cement, rubber, food & pharma etc. As of today YAMARI has expanded into the reaches of the globe, with factories and offices in Singapore, Korea and India, representative offices in China, Taiwan and many other countries. We are seeking people who are passionate about their work and possess the drive to excel to join us.

Job Summary

Drive sales growth and project execution within the assigned territory by delivering accurate product pricing, managing client relationships, and providing technical and commercial support. Lead order qualification and follow through on sales opportunities to achieve measurable business outcomes.

Responsibilities

Proposal Management

• Develop precise product pricing based on identified solutions and prepare formal quotations for client submission to secure business opportunities
• Manage project execution within the assigned territory, ensuring timely delivery and client satisfaction
• Act as the primary point of contact for clients, addressing all technical and commercial inquiries promptly and effectively
• Provide technical support to clients through email, phone, or on-site deployment to resolve issues and enhance customer experience

Order Management

• Evaluate and qualify incoming orders against submitted quotations to ensure accuracy and feasibility
• Communicate proactively with clients to resolve any order-related concerns and maintain smooth order processing

Sales Management

• Drive sales growth in the assigned region by actively pursuing and converting sales leads and opportunities
• Prepare and deliver compelling sales materials and documentation to support business development efforts

Other Tasks

• Participate actively in company activities to foster team engagement and culture
• Lead continuous improvement initiatives to enhance operational efficiency and customer satisfaction

Required competencies and certifications

• Ability to communicate confidently with customers via telecommunication channels to facilitate effective client interactions
• Proficiency in learning and utilizing in-house systems and tools quickly to support operational tasks
• Working knowledge of MS Excel to manage data and prepare sales-related documents
• Availability to start work immediately to meet urgent business needs

Preferred competencies and qualifications

• Willingness and ability to travel overseas occasionally to meet customers and strengthen client relationships
• Openness to acquiring engineering knowledge related to temperature sensors to enhance technical support capabilities