Sales Support & Account Servicing Executive

ADDLLY AI PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A pioneering AI company in Singapore seeks a Sales Support & Account Servicing Executive to facilitate client engagements and support sales activities. The role requires 1–3 years in a marketing or SEO environment, excellent organization, and communication skills. Ideal candidates are familiar with SEO concepts and comfortable in client-facing roles. The compensation ranges from 3,500 to 4,000 SGD per month, with opportunities for career growth and development in account management and revenue operations.

Qualifications

• 1–3 years in account servicing, project coordination, or sales support.
• Strong organization skills: agendas, minutes, action trackers.
• Ability to explain technical concepts to non-technical stakeholders.

Responsibilities

• Prepare sales materials and manage CRM updates.
• Own routine client communications and scheduling.
• Compile data reviews for proposals and reports.

Skills

SEO fundamentals

Sales support

Organisation

Stakeholder management

Excellent communication

Tools

HubSpot

Canva

Google Workspace

Job description

Sales Support & Account Servicing Executive - Addlly AI

Location

In Office Singapore

Employment Type

Full-time, Immediate

About Addlly AI

Addlly AI is pioneering the future of search optimization in the age of artificial intelligence. As traditional search engines give way to AI-powered assistants like ChatGPT, Claude, Gemini, Perplexity, and Grok, we’re building the infrastructure that helps brands maintain and grow their visibility in this new landscape.

Our Generative Engine Optimization (GEO) platform analyzes brand mentions across 5+ major LLM providers, provides actionable recommendations, and helps enterprise clients optimize their content for AI-powered search. We work with Fortune 500 companies in healthcare, finance, consumer goods, and other industries to ensure their brands are discovered, recommended, and cited by AI assistants.

The Role

You’ll be the operational backbone for our sales and client teams—owning day-to-day coordination, analysis, and client servicing that keeps pilots and retainers on track. Ideal for someone from a marketing agency (1–3 years) who enjoys tech, speaks SEO, and is keen to learn GEO.

Key Responsibilities

• Sales support: Prepare creds, one-pagers, case summaries, and meeting packs; log notes and actions in CRM; chase dependencies and deadlines.
• Pipeline hygiene: Update deals, contacts, and next steps; maintain shared trackers; produce weekly snapshot reports for leadership.
• Account servicing: Own routine client comms (agendas, recaps, deliverable calendars); coordinate with Product/Engineering for inputs and timelines.
• Analysis: Help compile clear “data we review / metrics & insights / how it feeds GEO / deliverables” summaries for proposals and reports.
• Asset QC & delivery: Check links, filenames, and access; manage version control and final hand‑offs.
• Enablement library: Keep FAQs, templates, and boilerplates current (SEO/GEO primers, process explainers, slide snippets).
• Events & demos: Coordinate demo environments, run‑of‑show, and post‑event follow‑ups.

Required Qualifications

Experience and Technical Skills

• 1–3 years in marketing/creative/SEO agency account servicing, project coordination, or sales support.
• Working knowledge of SEO fundamentals and curiosity about GEO.
• Strong organisation: agendas, minutes, action trackers, dependencies.
• Clear writing: tidy emails, meeting recaps, and client‑friendly summaries.
• Stakeholder management: calm, reliable, and unflappable when timelines compress.
• Expertise in Canva, ChatGPT, HubSpot, Lusha, LinkedIn Sales Navigator, Google Workspace (Docs/Sheets/Slides/Drives).

Communication & Collaboration

• Excellent written and verbal communication skills.
• Ability to explain technical concepts to non‑technical stakeholders.
• Experience presenting to executives and enterprise clients.

Nice to Have

• Exposure to enterprise clients or multi‑stakeholder projects.
• Comfort with light data in Sheets (lookups, pivots).
• Experience with generative AI products (AI agents, LLM‑powered applications).
• Experience building B2B SaaS products for enterprise customers.
• Understanding of prompt engineering best practices.

Success Metrics

• Pipeline hygiene: >95% of active deals with a next step & date; weekly snapshot sent on time.
• Turnaround: Sales materials and client recaps delivered within agreed SLAs – using technology like read.ai recaps.
• Meeting quality: Agendas out ≥24h prior; action logs issued ≤24h after.
• Delivery reliability: Risks flagged early; hand‑offs on schedule.
• Quality: Positive internal feedback on clarity and completeness of packs/recaps.

What We Offer

Compensation

• 3,500-4,000 SGD/month, could be adjusted for exceptional candidates.

Growth & Learning

• Hands‑on exposure to AI‑search (GEO) deliverables and how analysis turns into actions.
• Pathways into Account Management or Revenue Operations as you master process and client orchestration.

Culture

• Mission‑driven team — Helping brands navigate the AI‑powered future of search.
• Transparency — Open communication about company strategy and challenges.
• Customer‑obsessed — Deep empathy for enterprise users and their challenges.
• Data‑informed — Decisions backed by research, analytics, and experimentation.

How to Apply

Application Requirements

1. Resume/CV highlighting relevant product management experience.
2. Cover letter (max 500 words) addressing:
   • Why you're excited about Addlly AI and the GEO space.
   • A product you built or contributed to that you're proud of.
   • How you approach technical trade‑offs and prioritization.
   • Case study of a product you sold.
3. LinkedIn profile link.

How to apply

Email: [e-mail] with subject “Sales Support & Account Servicing – ”.

Interview Process

Stage 1: Screening (30 min)

• Video call with Hiring Manager.
• Discussion of background, experience, and motivation.

Stage 2: Case Study (30 min)

• You’ll be given a sales challenge 48 hours in advance.
• Present your approach, trade‑offs, and recommendations.
• Deep‑dive Q&A with product and market insights.

Stage 3: Founder/Leadership Round (45 min)

• Company vision, strategy, and culture fit.
• Your questions about Addlly's future.

Q: Is this role remote?

A: No

Q: What's the team structure?

A: You’ll work closely with Sales and Accounts Team, Product team, Marketing team, and report to the Head of Sales.

Why Join Addlly AI?

Be at the Forefront of AI Search

The shift from traditional search engines to AI assistants is as significant as the shift from desktop to mobile. You'll be building the tools that define how brands succeed in this new era.

Work with Cutting‑Edge AI

Every day you'll work with the latest LLM technologies from OpenAI, Anthropic, Google, and others. You'll see firsthand how AI capabilities evolve and shape product strategy accordingly.

Enterprise Impact

Your work will directly help Fortune 500 companies in healthcare, finance, and consumer goods optimize their AI presence. You'll see real business impact from the products you build.

Ownership & Autonomy

We trust our employees to make decisions and drive products forward. You'll have significant ownership over your product area with the autonomy to experiment and iterate.

Learn from the Best

Work alongside experienced engineers, AI researchers, and product leaders who've built products at scale at companies like Google, Meta, Amazon, and top startups.

EEO & data notice

Addlly AI is an equal‑opportunity employer. We consider all applicants on merit. Personal data is used for recruitment purposes only.