Sales & Marketing Executive (F&B)

JOBSHINE PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading company in sales and marketing in Singapore is looking for a Sales & Marketing Executive to manage daily sales activities, coordinate between departments, and ensure customer satisfaction. The ideal candidate will have strong coordination, communication, and problem-solving skills, with proficiency in Microsoft Office and POS/CRM systems. This full-time role offers a structured 5-day work week and medical benefits.

Benefits

Leave and Medical benefits

Group hospitalisation plan

Qualifications

• Strong coordination, communication, and problem-solving skills.
• Proficiency in Microsoft Office and POS/CRM systems.
• Able to work in a fast-paced, customer-focused environment.

Responsibilities

• Manage daily sales activities and coordinate between departments.
• Process and monitor daily sales orders from outlets and corporate clients.
• Ensure order accuracy and timely preparation and delivery coordination.
• Handle enquiries, resolve complaints, and maintain client relationships.
• Prepare and submit sales performance reports, analyze trends.
• Assist in planning and implementing promotions and campaigns.
• Liaise with various departments for smooth workflow.

Skills

Coordination

Communication

Problem-solving

Microsoft Office

POS/CRM systems

Job description

The Sales & Marketing Executive is responsible for managing daily sales activities, coordinating between departments, and ensuring smooth order fulfilment.

Key Responsibilities

• Sales & Order Management – Process and monitor daily sales orders from outlets, and corporate clients.
• Ensure order accuracy, timely preparation, and delivery coordination.
• Handle enquiries, resolve complaints, and maintain relationships with key clients and partnerships, such as delivery partners. Ensure positive customer experiences to drive repeat business.
• Sales Reporting & Analysis – Prepare and submit sales performance reports. Analyse trends
• Promotion & Campaign Support – Assist in planning, implementing, and monitoring promotions.
• Cross-Department Coordination – Liaise with operations, marketing, logistics, and finance for smooth workflow.
• Update and maintain outlets on menu changes, sales records, promotions, and SOPs.
• Handle correspondence, emails, and calls from vendors, outlets, and internal departments.
• Ensure SOPs, licenses, and permits are updated and renewed on time.
• Liaise with suppliers for contracts, invoices, and delivery documentation.
• Maintain proper documentation for audits, licenses, and government requirements.
• Disseminate company announcements and policy updates to outlets.

Requirements

• Strong coordination, communication, and problem-solving skills.
• Proficiency in Microsoft Office and POS/CRM systems.
• Able to work in a fast-paced, customer-focused environment.

Info

• 5 days work week (Monday to Friday 9am to 6pm)
• Location: Tai Seng
• Leave and Medical benefits
• Group hospitalisation plan