Sales Manager, Online Resources (Singapore)

Informa Group Plc.; Singapore; Hybrid; SGD 60,000 - 80,000; Full time

Job summary

A leading global publishing organization in Singapore is seeking a Digital Sales Manager to drive sales strategy for eBooks and journals. The role involves relationship management with key stakeholders, market analysis, and leading a sales team to exceed revenue targets. Ideal candidates should have extensive experience in digital sales and a bachelor's degree, with a focus on the academic publishing industry.

Benefits

Excellent work/life balance

20 days annual leave

Paid volunteering days

Healthcare insurance

Performance bonus

Share Match plan

Annual health screening

Qualifications

• Demonstrated success in eBook and digital journal sales channels.
• Strong ability to analyse and synthesize complex information.
• Experience building relationships with digital content buyers.

Responsibilities

• Develop and implement digital content sales strategies.
• Conduct strategic sales visits to libraries and content aggregators.
• Monitor eBook and journal market dynamics and competitor activities.

Skills

Extensive sales experience

Digital Business Acumen

Analytical & Problem-Solving Skills

Communication Excellence

Customer Focus & Relationship Building

Professional Ethics & Judgment

Quality & Innovation Orientation

Education

Bachelor’s degree

Job description

Closing Date

Applications will close on 11th Nov 2025.

What you’ll be doing

• Drive Digital Content Sales Strategy – Develop and implement short‑to‑medium‑term sales strategies for eBooks and journals, achieving and exceeding annual targets while contributing to divisional revenue and profit objectives.
• Lead Digital Customer Engagement – Plan and conduct strategic sales visits to institutional libraries and digital content aggregators, customizing product presentations and sales materials to maximise opportunities across your assigned territory.
• Nurture Digital Publishing Relationships – Build and maintain strong connections with key stakeholders in the digital publishing ecosystem, including library consortia, academic institutions and online content platforms.
• Analyse Digital Market Trends – Monitor and report on eBook and journal market dynamics, competitor activities and shifting user preferences, identifying new digital sales channels and opportunities.
• Optimize Digital Portfolio Performance – Work with editorial and marketing teams to ensure eBook and journal offerings, licensing models and pricing strategies remain competitive and aligned with market demands.
• Demonstrate Leadership Excellence – Provide visionary leadership to your Sales Associates/Executives, fostering a high‑performance culture through mentorship, clear direction‑setting and accountability while developing their potential to drive digital content sales growth.
• Cross‑Functional Collaboration – Partner with stakeholder departments (editorial, production, marketing, credit control) to enhance T&F’s digital presence in your territory, ensuring seamless access and an optimal user experience for digital products.
• Strategic Business Development – Establish long‑term digital business strategies for your territory, ensuring activities remain relevant and flexible to the rapidly evolving digital publishing environment while upholding company trading policies to protect profitability.

Qualifications

• Extensive sales experience – Preferred within the academic publishing industry, with demonstrated success in eBook and digital journal sales channels and a comprehensive knowledge of digital licensing models.
• Digital Business Acumen – Understands digital publishing market dynamics and competition, aligns decisions with strategic goals, demonstrates profit orientation and identifies opportunities in the evolving digital content landscape.
• Analytical & Problem‑Solving Skills – Synthesises complex information, collects and analyses data effectively, resolves problems timely and develops alternative solutions.
• Communication Excellence – Communicates clearly and persuasively both verbally and in writing, presents effectively to groups, is fluent in English for global customer and colleague interactions, and demonstrates strong presentation skills for digital product demonstrations.
• Customer Focus & Relationship Building – Manages challenging customer situations with tact, responds promptly to needs, solicits and applies feedback, and builds sustainable relationships with digital content buyers and platform partners.
• Professional Ethics & Judgment – Demonstrates integrity and sound decision‑making, follows organisational policies, maintains confidentiality, treats others with respect and takes responsibility for actions.
• Quality & Innovation Orientation – Shows accuracy and thoroughness in work, proactively seeks improvements in digital content delivery and sales approaches, applies feedback effectively and monitors performance to ensure high standards.
• Educational Background & Experience – Bachelor’s degree required or equivalent combination of education and relevant experience, preferably with demonstrated success in digital content sales within academic publishing.

Additional Information

• You must have the right to work and live in Singapore.
• Some travels may be required.
• Relocation support is not provided for this role.
• We expect candidates to be able to utilise our balanced working model, working in‑person at our Bugis Junction Towers office in Singapore 3 days a week.
• Work‑from‑home or remote flexibility is available when not needed in the office or at conferences.
• We actively encourage applicants to ask for adjustments to the application process if needed.

At Taylor & Francis we care about our colleagues, promoting work‑life balance, wellbeing, and flexible working. You will join a thriving business alongside an exceptional group of people, and you will have opportunities to develop your abilities, innovate and grow in areas you are passionate about.

What we offer in return

• Excellent work/life balance with a flexible working culture.
• 20 days (pro‑rata for first year) annual leave per year plus an extra day off for your birthday.
• 4 paid volunteering days each year.
• Under the local company’s healthcare insurance plan with an option for the participation of other family members at the employee’s expense.
• Employee assistance programme offering 24/7 well‑being support.
• Performance bonus.
• Share Match plan that matches every company share purchased with two free shares.
• Annual health screening, optical and dental care.

Key Skills

Abinitio, Facilities Management, Apache Web Server, LNG, Accident Investigation, Data Analysis

Employment Type

Full‑time