Sales Executive

SINGAPORE G PTE. LTD.; Singapore; On-site; SGD 80,000 - 100,000; Full time

Job summary

A leading multi-brand service provider in Singapore is looking for a proactive Sales Executive to engage with clients across diverse businesses. This role involves responding to customer inquiries, conducting tours of facilities, and managing administrative tasks to ensure smooth operations. The ideal candidate has 1-3 years of sales or customer service experience and is comfortable working onsite in a fast-paced environment.

Benefits

Medical and dental benefits

Sales commissions

Variable bonus

Annual leave

Encashable medical leave

Qualifications

• 1–3 years of experience in sales or customer service preferred.
• Confident communicator with strong initiative and follow-through.
• Comfortable working in a fast-paced multi-brand environment.

Responsibilities

• Respond quickly to all enquiries through online and offline sources.
• Conduct tours for various services offered.
• Prepare proposals and send follow-ups with strong closing intent.

Skills

Sales experience

Customer service

Communication skills

CRM familiarity

Education

Minimum ‘O’ or ‘N’ levels

Tools

HubSpot

Job description

Roles & Responsibilities

Sales Executive

Full-time Monday-Friday 9am-6pm, Saturdays 9am-1pm, On-site, Industrial-Commercial Building, Singapore

Job Overview

We’re looking for a proactive, driven Sales Executive to join Singapore G’s multi-brand team. You’ll be the first point of contact for prospective clients across our businesses: self-storage, serviced offices, hybrid office-storage, cold store, and safe-deposit boxes.

This role blends frontline sales, fast-response customer engagement, and light administrative coordination, ensuring enquiries convert smoothly into confirmed move-ins.

Key Responsibilities

Sales & Client Engagement

• Respond quickly to all enquiries through online sources (HubSpot) and offline sources including phone calls and walk-ins.
• Conduct tours for: Serviced offices, Self‑storage units, WorkStore hybrid units, ColdStore chiller/freezer storage, Safe‑deposit box facility (within same building). May require off‑site tours of other businesses under our management.
• Present unit features clearly and confidently, highlighting what suits each prospect.
• Prepare proposals, quotations, and send follow‑ups with strong closing intent.
• Convert leads into confirmed bookings and move‑ins across multiple brands.

Administrative & Coordination

• Prepare contracts, invoices, renewal documents, and onboarding.
• Update CRM records promptly and accurately (lead info, follow‑ups, close reason).
• Track enquiries, conversions, and report weekly/monthly performance.
• Coordinate with internal teams for: Unit readiness, key handover/card access/IT support, fit‑out or movement requests, cleaning/maintenance.

Tenant / Customer Onboarding

• Facilitate smooth move‑ins: walkthrough, access setup, orientation.
• Ensure customer requests are handled promptly and professionally.
• Escalate issues to Management when required.

Key Performance Indicators (KPIs)

1. Speed of Response

• Initial enquiries: within 2 hours during business hours.
• Quotations/proposals: within 1 hour of receiving required details.
• After‑hours messages: replied by 10:00am next working day.

2. Conversion & Follow‑Up Quality

• Timely follow‑ups after tours.
• Accurate and consistent use of promotions.
• Strong lead‑to‑tour and tour‑to‑close ratios.

3. Administrative Accuracy

• Correct logging of customer info, unit quoted, price, and status in CRM and accounting system.
• Accurate contracts and billing details.
• Occupancy and sales reports submitted on time.

4. Professionalism & Customer Experience

• Positive client feedback from tours and onboarding.
• High standard of product knowledge across all Singapore G brands.

Requirements

• 1–3 years of experience in sales, customer service, or real estate preferred.
• Confident communicator with strong initiative and follow‑through.
• Comfortable working in a fast‑paced multi‑brand environment.
• Able to work onsite at our central Singapore industrial‑commercial building.
• Familiarity with CRM systems (HubSpot an advantage).
• Good command of English.
• Minimum ‘O’ or ‘N’ levels.
• Own transport a bonus.

Benefits

• Medical and dental benefits.
• Sales commissions.
• Variable bonus and revenue sharing.
• 7 days annual leave, up to 15 days no‑pay leave.
• Encashable medical and annual leave.