Sales Director

TCI EXPRESS PTE. LTD.; Singapore; On-site; SGD 80,000 - 120,000; Full time

Job summary

A logistics company in Singapore is seeking a professional to lead the Air Freight division, focusing on strategic and operational success. The role involves developing business strategies, managing operations, and ensuring adherence to global standards. Ideal candidates have experience in air freight, strong communication skills, and the ability to work independently in a dynamic environment.

Qualifications

• Experience in Freight Forwarding/Air Freight operations (Import/Export).
• Strong communication and interpersonal skills.
• Ability to multitask and prioritize tasks.

Responsibilities

• Develop and implement business strategies for the Air Freight division.
• Conduct market research and competitive analysis.
• Assist in managing air freight operations and ensure compliance.

Skills

Freight Forwarding/Air Freight operations

Multitasking

Contract negotiations

Customer service

Communication skills

Proficiency in Microsoft Office

Job description

Role Purpose Statement

The incumbent will provide strategic direction to the international air freight vertical, delivering strategic and operational success within TCI Express Pte Ltd.

Main Accountabilities

• Develop and implement business strategies for the Air Freight division to achieve sales and profitability targets.
• Conduct regular market research and competitive analysis to identify trends, customer needs, and areas for differentiation.
• Assist in managing the air freight operations, ensuring timely and accurate processing of import/export shipments.
• Lead negotiations on contracts, ensuring terms are favorable for the company while meeting the needs of the client.
• Responsible for the management and handling of the RFQ response documents.
• Implement best practices to streamline processes, optimize resource utilization, and improve operational efficiency.
• Ensures that operations and documentation requirements are consistent with the current operational compliance.
• Ensure that the air freight adheres to global standards and certifications to maintain credibility and trust with clients.
• Drive the adoption of digital tools and innovative technologies to improve efficiency, accuracy, and service delivery within the air freight vertical.
• Build and maintain relationships with key air freight carriers, logistics partners, and suppliers to ensure optimal service levels, capacity, and cost-efficiency.
• Drive growth by planning line haul operations for shipments, while closely monitoring movements.
• Provide exceptional customer service by addressing inquiries and resolving issues promptly and professionally.
• Collaborate with other departments, such as to ensure smooth and efficient import/export operations.

Knowledge, Skills, Abilities and Competencies

• Experience in Freight Forwarding/Air Freight operations (Import / Export).
• Ability to multitask and prioritize tasks in a fast-paced environment.
• Able to work very independently in a dynamic and fast paced environment.
• Experience in contract negotiations, air freight operations and other relevant processes.
• A customer-focused approach to innovation, ensuring solutions align with evolving client needs and preferences.
• Maintain good network of the shippers,consignees, suppliers and overseas agents.
• Strong communication and interpersonal skills.
• Proficient in Microsoft office applications.