Sales and Customer Relationship Specialist

UNIQUE PRIME MANAGEMENT PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A consulting firm in Singapore is seeking a sales professional to generate and close new business opportunities, sell consulting services, and maintain strong client relationships. The ideal candidate will negotiate deals, prepare proposals, and ensure client satisfaction through effective communication. This role requires a proactive approach to identifying upselling opportunities and tracking sales performance, all while collaborating with internal teams to ensure project success.

Responsibilities

• Generate and close new business opportunities.
• Promote and sell consulting services to potential clients.
• Build and maintain strong, long-term client relationships.
• Act as the main contact point for customers.
• Understand client needs and coordinate solutions with consultants.
• Prepare proposals, quotations, and contracts.
• Negotiate deals and achieve sales targets.
• Manage and update customer data in CRM systems.
• Ensure client satisfaction and handle concerns promptly.
• Identify upselling and cross-selling opportunities.
• Track sales performance and prepare reports.
• Collaborate with internal teams for smooth project handover.
• Monitor market trends and competitor activities.

Job description

Generate and close new business opportunities

Promote and sell consulting services to potential clients

Build and maintain strong, long-term client relationships

Act as the main contact point for customers

Understand client needs and coordinate solutions with consultants

Prepare proposals, quotations, and contracts

Negotiate deals and achieve sales targets

Manage and update customer data in CRM systems

Ensure client satisfaction and handle concerns promptly

Identify upselling and cross-selling opportunities

Track sales performance and prepare reports

Collaborate with internal teams for smooth project handover

Monitor market trends and competitor activities