Sales Assistant Manager

SMAT EXPRESS PTE. LTD.; Singapore; On-site; SGD 40,000 - 60,000; Full time

Job summary

A retail company in Singapore seeks a Sales Assistant Manager responsible for supporting the sales manager in daily operations. Key responsibilities include exceeding sales quotas, supervising the sales team, maintaining store cleanliness, and enhancing customer relationships. Candidates should possess leadership abilities, excellent customer service skills, and the capacity to work under pressure, all while being available for flexible hours including evenings and weekends.

Qualifications

• Proven experience in sales and customer service.
• Ability to thrive in a fast-paced environment.
• Availability to work flexible hours, including evenings and weekends.

Responsibilities

• Meet or exceed sales quotas consistently.
• Supervise and motivate the sales team.
• Monitor sales team performance.
• Ensure cleanliness and maintenance of the store.
• Build and maintain customer relationships.
• Identify sales strategies to increase performance.
• Attend sales meetings and training sessions.
• Manage stock levels appropriately.
• Perform duties of the Sales Manager when required.

Skills

Leadership skills

Customer service

Problem-solving skills

Effective communication

Multitasking

Education

High school diploma or GED

Bachelor’s degree in marketing or communications

Tools

Microsoft Office

Job description

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion.
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required.
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.