Sales and Marketing Assistant

MINDLAB TUITION CENTRE PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

An educational support centre in Singapore is looking for a customer service representative to handle telephone and email enquiries, assist management, and maintain a welcoming environment. The ideal candidate has at least a Higher Nitec, strong English communication skills, and is a team player willing to work flexible hours, including Sundays. This role offers a supportive work environment with opportunities for career development.

Benefits

Supportive Environment

Career Development Opportunities

Work-Life Balance

Qualifications

• Minimum requirement of Higher Nitec.
• Experience in customer service is advantageous.
• Excellent command of English (written and spoken) is required.

Responsibilities

• Answer all incoming telephone calls and email enquiries.
• Work with the team to increase sales through customer interactions.
• Assist the Centre Manager with various tasks.
• Maintain cleanliness in common areas.
• Perform any other ad hoc duties as assigned.

Skills

Customer service experience

Excellent English communication

Willingness to learn

Team player

Ability to work independently

Education

Higher Nitec

Job description

Job Highlights

• Supportive Environment with Career Development Opportunities
• Work-Life Balance

Job Description

• Answers all incoming telephone calls and email enquiries and handles all correspondence
• Works with the team in increasing sales from customer point of contact to conversions
• Assists the Centre Manager in all matters at the Centre
• Maintains the Centre’s common areas in a neat, clean and orderly manner.
• Any other ad hoc duties as assigned by sales & marketing team

Requirements

• Min Higher Nitec
• Experience in customer service will be an advantage
• Has an excellent command of the English language (written, spoken)
• Willingness to learn
• Able to work in a fast-paced environment
• Team player but also able to work independently and with minimal supervision
• Must be willing to work on Sundays
• 5 Day Work Week. Weekday Work hours: 1pm to 930pm Sunday Work hours: 830am to 6pm