Safety & Security Manager

Frasers Property Limited; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A hospitality company in Singapore is hiring a Safety & Security Manager responsible for ensuring the safety and security of guests and employees. This role involves supervising security personnel, implementing safety policies, and managing emergency response. The ideal candidate should have 5–8 years of security experience and strong knowledge of Singapore regulations. This position offers an opportunity to foster a safe environment while leading a team effectively.

Qualifications

• 5–8 years of security experience, with at least 3 years in a supervisory/managerial role, preferably in a hotel.
• Strong knowledge of Singapore regulations including WSH Act and Fire Safety Act.
• Proven leadership and incident management skills.

Responsibilities

• Supervise, train, and manage security personnel.
• Lead responses to fire alarms and medical emergencies.
• Conduct regular security risk assessments and audits.

Skills

Leadership

Incident management

Risk assessment

Regulatory knowledge

Education

Diploma or Degree in Security Management, Risk Management, Hospitality, or a related field

Tools

CCTV systems

Job description

Job Summary

The Safety & Security Manager is responsible for ensuring the safety and security of guests, employees, and hotel assets. The role oversees the implementation of security, safety, and emergency preparedness policies in compliance with Singapore regulations and hotel standards. The position works closely with Department Heads and external authorities to maintain a safe operating environment.

Job Description

1. Leadership & People Management

• Supervise, train, and manage security personnel, including performance evaluation and discipline where necessary.
• Review daily security logs and incident reports, ensuring timely follow-up and corrective action.
• Provide leadership during emergencies and incidents.

2. Security Operations & Risk Management

• Develop, implement, and review security policies, SOPs, and procedures.
• Identify, investigate, and resolve security breaches, theft, or misconduct incidents.
• Conduct regular security risk assessments and audits of hotel premises.
• Coordinate investigations, including report preparation and liaison with authorities when required.
• Oversee surveillance systems (CCTV) and ensure proper evidence handling and documentation.

3. Emergency Preparedness & Incident Response

• Lead responses to fire alarms, medical emergencies, bomb threats, and other incidents in accordance with emergency response plans.
• Coordinate emergency drills and contingency planning exercises.

4. Workplace Safety & Health (WSH)

• Lead in Workplace Safety & Health (WSH) initiatives in line with MOM regulations.
• Conduct safety inspections and ensure corrective actions are implemented.
• Advise management on safety measures to protect guests, employees, contractors, and hotel assets.

5. Compliance & Governance

• Ensure compliance with Singapore regulatory requirements, including WSH, fire safety, and relevant licensing conditions.
• Support internal audits and risk assessments.
• Ensure proper documentation of incidents, investigations, and compliance records.
• Maintain awareness of PDPA considerations in security operations (CCTV, incident data).

6. Asset Protection & Special Operations

Develop and implement security measures for:

• VIPs and high-profile guests
• Special events and functions
• Hotel property, vehicles, and facilities
• Coordinate security coverage during large-scale events or high-risk periods.

7. Budget & Resource Management

• Prepare and manage the security department budget.
• Procure and maintain security-related equipment, systems, and technology.
• Ensure cost-effective deployment of security resources.

Other Key Responsibilities

• Attend Security, Fire Safety, and related meetings organised by the Singapore Hotel Association (SHA).
• Participate in HOD meetings, pre-convention meetings, and other meetings related to safety and security.
• Any other duties or responsibilities as may be assigned from time to time.

Key Qualifications

• Diploma or Degree in Security Management, Risk Management, Hospitality, or a related field.
• 5–8 years of security experience, with at least 3 years in a supervisory/managerial role, preferably in a hotel or hospitality environment.
• Strong knowledge of Singapore regulations, including WSH Act, Fire Safety Act, PDPA, and Private Security Industry Act.
• Proven leadership and incident management skills, with experience in emergency response, investigations, CCTV operations, and liaison with authorities.

Diversity brings us closer to the communities we serve.

Guided by our Purpose, we are creating, inspiring, and nurturing an inclusive culture that unlocks the power of diverse teams to drive Frasers Property forward. Our values drive everything we do, which are core to creating safe places where everyone belongs, is mutually respected and feels empowered to be authentic at work. Working collaboratively makes us progressively stronger and better as an organisation, which helps our people to thrive each day.