Room Attendant (Housekeeping)

MANDAI RESORTS PTE. LTD.; Singapore; On-site; SGD 25,000 - 35,000; Full time

Job summary

A luxury resort in Singapore is seeking a Room Attendant to maintain high standards of cleanliness and hospitality in guest rooms. The ideal candidate has 1-2 years of experience in a luxury environment, a proactive attitude, and strong attention to detail. Responsibilities include cleaning rooms, ensuring bathrooms are stocked, and providing excellent guest service. Staff benefits include shuttle services, meals, and medical coverage.

Benefits

Shuttle service from MRT stations

Daily meals provided

Medical benefits provided

Attractive bonus incentives

Qualifications

• 1 – 2 years of similar experience in luxury hotel/resort.
• Ability to perform physical tasks related to cleaning.
• Positive, proactive, and guest-focused attitude.

Responsibilities

• Clean and prepare guest rooms to hotel standards.
• Ensure bathrooms are stocked and clean.
• Replenish amenities and report maintenance issues.
• Interact with guests courteously and professionally.

Skills

Attention to detail

Physical stamina

Guest service skills

Reliability

Job description

Main Duties and Responsibilities

We are looking for Room Attendant to assist in providing high standards of cleanliness and hospitality in guest rooms. You have to ensure that our rooms are always in pristine condition, reflecting our Resort’s luxurious standard.

Key Responsibilities

• Clean and prepare guest rooms according to the hotel’s standards, including making beds, dusting, vacuuming, and ensuring all surfaces are spotless.
• Ensure bathrooms are thoroughly cleaned, stocked with toiletries, and presented with attention to detail.
• Replenish guest room amenities, linens, and supplies as needed.
• Report any maintenance issues, damages, or items requiring repair in the room to the housekeeping supervisor.
• Pay attention to guest preferences, special requests, and specific needs to enhance the guest experience.
• Ensure all hotel equipment and furnishings are in good condition and properly maintained.
• Adhere to hotel’s policies regarding cleanliness, hygiene, and the proper use of cleaning chemicals and equipment.
• Interact with guests in a polite and professional manner, ensuring their requests are addressed promptly.
• Anticipate guest needs and provide a level of service that exceeds their expectations.

Job Requirements

• 1 – 2 years of similar experience, preferably in a luxury hotel or resort setting.
• Ability to lift, carry, and move items, as well as perform physical tasks related to the cleaning and upkeep of guest rooms and public areas.
• A positive, proactive, and guest-focused attitude.
• Strong work ethic, reliability, and punctuality.

Staff Benefits

• Shuttle service from MRT stations (Springleaf, Choa Chu Kang, Ang Mo Kio, Khatib)
• Daily meals provided
• Medical benefits provided
• Attractive bonus incentives

We regret to inform that only shortlisted candidates will be contacted.