Retail Supervisor (Aquatic Store / Pet / Aquarium) - SS10

THE SUPREME HR ADVISORY PTE. LTD.; Singapore; On-site; SGD 20,000 - 60,000; Full time

Job summary

A retail advisory firm in Singapore is seeking a Retail Supervisor to oversee daily operations of an aquarium retail shop. The role involves supervising staff, ensuring customer service excellence, and managing inventory. The ideal candidate should have prior experience in retail supervision, basic aquarium care knowledge, and the ability to work retail hours. This position offers a competitive salary range of $3000 - $4500 and requires a commitment to maintaining company standards and supporting sales promotions.

Qualifications

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping.
• Willing to work retail hours, weekends, and public holidays if required.

Responsibilities

• Oversee daily operations of the aquarium retail shop.
• Supervise and guide retail staff.
• Handle opening and closing duties, cash management.
• Maintain proper shop presentation and cleanliness.
• Monitor livestock wellbeing and water quality.
• Manage inventory and conduct stock checks.
• Assist customers with aquarium setup and recommendations.
• Handle customer enquiries and complaints.
• Ensure adherence to company SOPs and safety standards.
• Support sales promotions and overall store performance.

Skills

Retail supervision

Customer service

Inventory management

Job description

Retail Supervisor

• Salary: Basic $3000 - $4500
• Working Days: 6 Days (5 days off per month)
• Working Hours: 10am – 8pm
• Working Location: Havelock

Job Scope

• Oversee daily operations of the aquarium retail shop to ensure smooth workflow and excellent customer service.
• Supervise and guide retail staff, ensuring product knowledge, service standards, and performance are maintained.
• Handle opening and closing duties, cash management, POS operations, and daily sales reporting.
• Maintain proper shop presentation, cleanliness, and upkeep of livestock tanks, aquatic plants, and aquarium displays.
• Monitor livestock wellbeing, water quality, and stock conditions, coordinating care schedules where required.
• Manage inventory, conduct stock checks, and coordinate replenishment of livestock, plants, and products.
• Assist customers with aquarium setup advice, product recommendations, and troubleshooting.
• Handle customer enquiries, feedback, and complaints professionally.
• Ensure adherence to company SOPs, hygiene, and safety standards.
• Support sales promotions and overall store performance.
• Perform any other duties assigned by Management.

Requirements

• Prior experience in retail supervision or a senior retail role preferred.
• Basic knowledge of aquarium care, livestock handling, or aquascaping.
• Willing to work retail hours, weekends, and public holidays if required.
• Will be required to travel to other outlets when required.

Samuel Siaw

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Reg No: R2412474