Retail shop manager

XINLONG HAIR STUDIO PTE. LTD.; Singapore; On-site; SGD 60,000 - 80,000; Full time

Job summary

A leading hair studio in Singapore is seeking an experienced manager to engage customers, set sales goals, and oversee store operations. This role requires strong leadership skills, ability to train new managers, and a customer-oriented mindset. The ideal candidate must be available to work on weekends and public holidays.

Responsibilities

• Welcoming and engaging with customers as they enter the store.
• Assessing customers’ needs and suggesting solutions to their problems.
• Working with cash registers and processing payments.
• Setting and attaining sales goals.
• Giving customers advice about sales and promotions.
• Using upselling techniques to increase store sales.
• Recommending the best products to customers.
• Cleaning and restocking the store throughout the day.
• Recruit, hire and train new managers.
• Offer consultation and recommendations to store managers.
• Monitor sales and work toward meeting quarterly objectives.
• Minimize cost and labor by reviewing schedules and inventory use.
• Must be able to work on weekends and public holidays.

Job description

Responsibilities

• Welcoming and engaging with customers as they enter the store
• Assessing customers’ needs and suggesting solutions to their problems
• Working with cash registers and processing payments
• Setting and attaining sales goals
• Giving customers advice about sales and promotions
• Using upselling techniques to increase store sales
• Recommending the best products to customers
• Cleaning and restocking the store throughout the day, before opening and after closing
• Recruit, hire and train new managers in their direct area
• Offer consultation and recommendations to store managers on overcoming operations challenges
• Monitor sales and work toward meeting quarterly objectives
• Minimize cost and labor by reviewing schedules and inventory use
• Must be able to work on weekends and public holiays.